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Business Profile

Collections Agencies

CMRE Financial Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 45 total complaints in the last 3 years.
  • 9 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to purchase a home and have found a $380 collection which is showing as "high impact" to my credit score. I have tried to dispute it the company denies my dispute. I have no clue why this is on my credit, I have never received a letter or bill from this company nor from the originator. I am a single mom and this is holding me up on my home purchase.

    Business Response

    Date: 08/23/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. Unfortunately we were not able to locate an account for the consumer based on the limited information provided in the complaint. We ask that the consumer provide us with the complete CMRE account number that is appearing on their credit profile. This will allow us to locate the specific account that is being reported. Once provided, we will be more than happy to continue to investigate the consumer's complaint. The consumer may also reach us via phone at ************** Monday through Friday 7:00 am to 5:30 pm PST.

  • Initial Complaint

    Date:07/31/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I talked to this company on 4/29/22 and 7/21/22. They told me I owe Care Ambulance for services on 11/19/18. I spoke with Care Ambulance after and asked for them to send me the original bill which they did with a second page showing a balance of $0. My balance was $0 even before this company started charging me interest August of 2019 for a bill I dont owe. They shouldnt have ever added anything to my credit report in the first place. I already told them I wont be paying them any money because I dont owe any medical bills.

    Business Response

    Date: 08/23/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The account in question is not for **********************, but is for the ***************. The charges assigned to our office are for the response to call which is billed by the city and not CARE ********** CARE ambulance bills for any transport services. Additionally, the response to call that is being billed by the *************** is not covered under any Medi-*** programs and is the responsibility of the patient to pay. If the consumer needs any additional information, we can be reached at ************** Monday through Friday, 7:00 am to 5:30 pm PST.

    Business Response

    Date: 08/25/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The account in question that the consumer is referring to in our office is not for **********************. The account in our office is for the ***************. The account has been updated as disputed and will remain in our office as a disputed account. If the consumer needs any additional information, we can be reached at ************** Monday through Friday 7:00 am to 5:30 pm PST.

    Business Response

    Date: 08/30/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. Unfortunately we do not have an account in our office for CARE ambulance for this consumer. The only account we have for the consumer is for the The ***************. The *************** assigned the account to our office on 08/15/19. A notice was sent to the consumer on 08/20/19 and 09/29/19 advising the consumer of the account, their right to dispute and request validation, and that a negative credit reporting may be furnished if not resolved. Another notice containing the information regarding the account was mailed on 07/22/22 at the request of the consumer. As this time the account is in a disputed status and which has also conveyed to the credit bureaus, Experian and Transunion. If the consumer has any questions or needs any additional information, we can be reached at ************** Monday through Friday 7:00 am to 5:30 pm PST.

  • Initial Complaint

    Date:07/27/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just received 32 letters in the mail today July 27, ******************************************************* to payback money owed to them from a CATLIGHT CARE SERVICES dating from 01/2019 to 05/2019. I have never dealt with this care provider, the care center told me they have no record of me and have never made contact with this care center, as I predicted. This is a scam and a threat to me, requiring me to pay for charges that I never took part in. I'm not sending money to a scammer. They paid so much in postage to send me fake invoices for fake charges. I am requiring this company to send me a letter stating they made a mistake and all charges have been dismissed or revoked immediately.

    Business Response

    Date: 07/29/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The accounts in question were assigned to our office on 07/12/22 and notices mailed to the consumer as stated in the complaint. The accounts in question have been updated to reflect that have been disputed by the consumer. In addition, validation of the accounts will be mailed to the consumer to the address listed in the complaint. If the consumer needs any additional information, we can be reached at ************** Monday through Friday 7:00 am to 5:30 pm PST.

    Customer Answer

    Date: 08/17/2022

    These 30 plus accounts are a scam and invalid, you will remove my name and my daughters name from your obvious choice to scam money from us. We have ****** and would never use health care outside of that.

    Business Response

    Date: 08/23/2022

    CMRE Financial Services, **** has reviewed the consumer's response. The accounts in question will remain in our office as validated accounts but have been updated as disputed. If the consumer has any additional questions, we can be reached at ************** Monday through Friday, 7:00 am to 5:30 pm PST.

  • Initial Complaint

    Date:07/26/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CMRE Financial Service recorded an account on my credit report without giving me a notice, call, or any form of contact. I tried contacting them multiple times with no answers. There was no account number. No validation whatsoever. I don't even know what the charges are for. All I have is the account posted. I confirmed with insurance through phone and was told any past cases were all settled. Please investigate.

    Business Response

    Date: 07/29/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The consumer's account was assigned to our office on 10/05/21 with a validation noticed mailed to the consumer on 10/10/21 to the address listed in this complaint. Calls were placed to the consumer to the phone number provided in this complaint on multiple occasions. We recently spoke to the consumer on 07/26/21 in where he agreed to pay the account balance in full on 07/29/22 however there has been no payment at this time. Considering the complaint received by the consumer, the account in question has been updated to reflect that its being disputed by the consumer. If the consumer needs any additional information, we can be reached at ************** Monday through Friday 7:00 am to 5:30 pm PST.

  • Initial Complaint

    Date:07/25/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received 20 letters from EMRE Financial this past Saturday saying that I owed a total of $810 to a company called ************* Services from services they provided back in 2019. I had never heard of a company called ************* Services, and when I did a search to find them, I discovered they didn't exist. I also had ****** back in 2019, so all my care was through them. I spoke to member services at ****** and they verified that they had never heard of ************* Services nor had I been referred out to anyone by that name. Looking closer at the bills that EMRE sent me, I noticed that every single one of them had me listed as a different account number, but always kept the last 4 digits the same. When I looked up EMRE Financial to see if this was a scam, I found all ton of complaints against them all saying that had a history of filing false claims with the credit unions from companies that didn't exist. I'm not sure how they got my info, but can the BBB please help me out here and get these false reports off my credit rating and have them delete/destroy any info they might have about me. Thank you. p.s. if you need copies of the bills EMRE sent me, I'll see what I can do to find a scanner to get these to you.

    Business Response

    Date: 07/27/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The consumer's accounts were assigned to our office on 07/12/22 and notices were mailed to the consumer as stated in his complaint. Validation of the debts will be mailed to the consumer to the address listed in this complaint. In addition, we have updated the consumer's accounts to reflect that they have been disputed. If the consumer needs any additional information, we can be reached at ************** Monday through Friday 7:00 am to 5:30 pm PST.

  • Initial Complaint

    Date:07/21/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am continuously receiving calls from this entity saying that ******** medical has turned my account over to a debt collector. I contacted ******** directly, and they confirmed that I DO NOT have a balance and that my account was NOT turned over to a debt collector.

    Business Response

    Date: 07/25/2022

    CMRE Financial Services, **** has reviewed the consumer's complaint and appreciates the opportunity to respond. The account in question was assigned to our office by ******************** on 05/02/22 for a balance due of $170.00. We have confirmed with our client, ******************** that balance has remained assigned to CMRE Financial Services, **** and that the balance is still due. We have updated the consumer's account in our office to reflect that it has been disputed and will be providing the consumer validation of the debt to the address listed in this complaint. If the consumer has any questions, or would like to provide any additional information, she can contact one of our Stanford collection representatives at ************** Monday through Friday, 7:00 am to 5:30 pm PST.

CMRE Financial Services Inc is NOT a BBB Accredited Business.

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