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Business Profile

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PlanetArt, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.58/5 stars

Average of 103 Customer Reviews

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Review Details

  • Review fromVictoria M

    Date: 09/26/2024

    1 star

    Victoria M

    Date: 09/26/2024

    There website says "US sales tax, non-profits, and for-resale purchases CafePress collects and remits sales taxes to locations where we are required to by law." The law in ** is that clothing is non-taxable, yet they do tax the customer on clothing. I questioned this and was advised I would have to get the money back from **. Their practice is deceptive. They DO NOT make it clear when you make a purchase.

    PlanetArt, LLC

    Date: 12/10/2024

    We are set up to do everything we can to insure that tax requirements in all states are followed and it appears that the information you received was incorrect from our service agent. We have informed our team of this correction and hope that you note the change in the way your clothing order may be processed at the time of your purchase. We apologize but thank you for bringing this to our attention.

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