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Complaint Details
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Initial Complaint
06/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with desert ambulance. I dont have a contract with cedars business service. They did not provide me with the original contract as I requested
Business response
06/28/2024
Hello ***********************, Thank you for getting in touch. Respecting your privacy is fundamental to us, and for personalized assistance with account-specific queries, we encourage reaching out directly to our office.
At Cedars Business Services, we collaborate with various businesses, schools, government entities, retailers, and medical providers to assist in collecting past due accounts. We take pride in our team's professionalism and helpfulnessInitial Complaint
04/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am writing to dispute a collection charge that has appeared on my credit report, allegedly associated with Cedar Business Services. I want to emphasize that I have not engaged in any contractual agreement with Cedar Business Services nor have I ever received services from them.It has come to my attention that this unauthorized debt has been wrongly attributed to me. I demand that this account be removed from my credit report immediately, as it is inaccurately affecting my credit score and financial standing.I urge you to conduct a thorough investigation into this matter and take necessary actions to rectify the situation promptly. It is crucial that my credit report is updated accordingly to reflect the accurate information.Business response
04/08/2024
Hello ******,
Thank you for reaching out. Cedars Business Services operates as a debt collector, collaborating with a diverse range of entities including businesses, schools, government bodies, retailers, and medical providers to recover overdue accounts. Our pride lies in our team members' professionalism and their dedication to making this process smooth and effective.
Safeguarding your privacy is of utmost importance, and we highly encourage direct communication with our office for tailored support regarding any account-related inquiries you may have.
It is our policy to promptly provide necessary documents upon request and conduct thorough investigations into any account-related disputes or queries.
In order to elevate your experience, we've introduced a customer portal specifically designed to simplify account-related tasks. This platform offers seamless access to vital account information, customizable payment plans, effortless procurement of essential documents, and initiation of dispute resolution processes.
If you would like more information about debt collection regulations and consumer rights please visit the Consumer Financial *****************'s website. Debt collection | Consumer Financial ***************** (consumerfinance.gov)Customer response
04/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, andi am waiting for this company to be removed from my credit report
Sincerely,
***********************Initial Complaint
03/19/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debt. Cedars Business Services. I do not have the original contract with this business. They never gave me the original contract, as requested, with the original creditor.Business response
03/20/2024
Hello *******, Thank you for getting in touch. Respecting your privacy is fundamental to us, and for personalized assistance with account-specific queries, we encourage reaching out directly to our office.
To streamline your experience, we've designed a user-friendly customer portal,serving as a central hub for all account-related activities. Here, accessing vital account details, setting up tailored payment plans, obtaining essential documents, or starting dispute resolution processes is effortless.
When requested, we promptly provide supporting documents and thoroughly investigate any disputes or account-related questions. You can submit disputes and document requests through email, phone, our customer portal, or by mail.
At **********************, we collaborate with various businesses, schools,government entities, retailers, and medical providers to assist in collecting past due accounts. We take pride in our team's professionalism and helpfulness.Initial Complaint
03/04/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with IRobot. I do not have a contract with CEDAR BUSINESS SERVICES, they did not provide me with the original as i requested.Business response
03/04/2024
Hello *****, Thank you for getting in touch. Respecting your privacy is fundamental to **, and for personalized assistance with account-specific queries, we encourage reaching out directly to our office.
When requested, we promptly provide supporting documents and thoroughly investigate any disputes or account-related questions. You can submit disputes and document requests through email, phone, our customer portal, or by mail.
Your communication preferences matter to us, and we adhere to our policies and procedures when accommodating them. You can specify your preferences for communication via phone, email, mail, or our customer portal.
To streamline your experience, we've designed a user-friendly customer portal, serving as a central hub for all account-related activities. Here, accessing vital account details, setting up tailored payment plans, obtaining essential documents, or starting dispute resolution processes is effortless.At Cedars Business Services, we collaborate with various businesses, schools,government entities, retailers, and medical providers to assist in collecting past due accounts. We take pride in our team's professionalism and helpfulness.
Initial Complaint
03/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for this debt with Platinum MC, I do not have a contract with *************************; they did not provide me with the original contract as requested. They have been only verifying information and have neglected to send me "validation" with a refusal to remove this item from my credit report. This is direct violation of my right as stated per 15 USC 1681(i). The exchange of my personal information was released without my consent and the attempt to collect a debt is now illegal.Business response
03/06/2024
Hello *****, Hello,
Thank you for reaching out. Safeguarding your privacy is of utmost importance, and we highly encourage direct communication with our office for tailored support regarding any account-related inquiries you may have. It is our policy to promptly provide necessary documents upon request and conduct thorough investigations into any account-related disputes or queries.
Cedars Business Services operates as a debt collector, collaborating with a diverse range of entities including businesses, schools, government bodies, retailers,and medical providers to recover overdue accounts. Our pride lies in our team members' professionalism and their dedication to making this process smooth and effective.
We are not attorneys and don't engage in discussions about consumer laws. If you would like more information about debt collection regulations and consumer rights, please visit the Consumer Financial *****************'s website. Debt collection | Consumer Financial ***************** (consumerfinance.gov)Initial Complaint
01/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
see Attached documentBusiness response
01/31/2024
Hello *****,
We appreciate your contact and value your privacy.Thank you very much for your thoughtful letter. We have updated the file in our system and started our investigation.
When it comes to account-specific inquiries, we recommend reaching out to our office for personalized assistance. Public forums and social media platforms are not suitable venues for discussing private or sensitive matters.
Cedars Business Services serves as a trusted debt collector for various businesses, schools, government entities, retailers, and medical providers. We take pride in our professional and helpful team members who are dedicated to assisting you.
If you have any more questions or require further assistance, please don't hesitate to contact us. We're here to help!Initial Complaint
01/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I'm not liable for this debt with Landmark ************************* I do not have a contract with the Cedars Business Services LLC, they did not provide me with the original as i requested.Business response
01/23/2024
Hi ****, Thank you for getting in touch. Respecting your privacy is fundamental to **, and for personalized assistance with account-specific queries, we encourage reaching out directly to our office.
To streamline your experience, we've designed a user-friendly customer portal,serving as a central hub for all account-related activities. Here, accessing vital account details, setting up tailored payment plans, obtaining essential documents, or starting dispute resolution processes is effortless.
When requested, we promptly provide supporting documents and thoroughly investigate any disputes or account-related questions. You can submit disputes and document requests through email, phone, our customer portal, or by mail.
Your communication preferences matter to us, and we adhere to our policies and procedures when accommodating them. You can specify your preferences for communication via phone, email, mail, or our customer portal.
At **********************, we collaborate with various businesses, schools,government entities, retailers, and medical providers to assist in collecting past due accounts. We take pride in our team's professionalism and helpfulness.Initial Complaint
01/16/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable with wayfair. I do not have a contract with cedar business services. They did not provide me with the original contract as I requested.Business response
01/16/2024
Hello ****,
When it comes to account-specific inquiries, we recommend reaching out to our office for personalized assistance. Please be reminded that public forums and social media platforms are not suitable venues for discussing private or sensitive matters.
To ensure the privacy and confidentiality of your concerns, we kindly request that you contact our office directly for personalized assistance. Our dedicated team is here to address your needs,provide guidance, and offer solutions tailored to your specific situation.
In addition to direct assistance, we've created a user-friendly customer portal that simplifies access to vital account information. Here, you can effortlessly manage your account, set up customized payment plans, securely obtain necessary documents, and even initiate dispute resolution processes.
Our commitment is to provide you with supporting documents when needed and thoroughly investigate any account-related questions or disputes you may have. You can submit these disputes and document requests through various channels, including email, phone, our customer portal, and traditional mail.
Cedars Business Services serves as a trusted debt collector for various businesses, schools, government entities, retailers, and medical providers. We take pride in our professional and helpful team members who are dedicated to assisting you.
If you have any more questions or require further assistance, please don't hesitate to contact us. We're here to help!Customer response
01/16/2024
Complaint: 21143816
I am rejecting this response because it does not bring an amicable solution or address to the issue at hand. I am not liable for this debt. I do not have a contract with your agency. You have not provided me with the original contract as requested. I demand this account be removed from be removed from my credit report.
Sincerely,
*******************Business response
01/23/2024
Hello ****, We greatly appreciate your outreach. Respecting a person's privacy is paramount to us, and we encourage direct communication with our office for personalized assistance regarding any account-specific inquiries you may have.
The Consumer Financial ***************** has great resources for consumers who have questions about debt collection practices. Debt collection basics | Consumer Financial ***************** (consumerfinance.gov)
Cedars Business Services operates as a debt collector, collaborating with diverse entities such as businesses, schools,government bodies, retailers, and medical providers to recover overdue accounts. We take pride in our professional and helpful team members who make this process seamless and effective.Customer response
01/23/2024
Complaint: 21143816
I am rejecting this response because:
I am rejecting this response because it does not bring an amicable solution or address to the issue at hand. I am not liable for this debt. I do not have a contract with your agency. You have not provided me with the original contract as requested. Also, I request validation pursuant the Fair Debt Collection Practices Act: that is evidence bearing my signature showing a contractual obligation to pay you. Be aware that any negative **** found on my credit reports from your company for a debt that I dont owe is a violation of the Fair Debt Collection Practices Act: therefore, if the debt cannot be validated, you must request that all credit reporting agencies delete this entry. I demand this account be removed from be removed from my credit report.
Sincerely,
*******************Business response
02/09/2024
Hello ****, When it comes to account-specific inquiries, we recommend reaching out to our office for personalized assistance. Please be reminded that public forums and social media platforms are not suitable venues for discussing private or sensitive matters.
To ensure the privacy and confidentiality of your concerns, we kindly request that you contact our office directly for personalized assistance. Our dedicated team is here to address your needs,provide guidance, and offer solutions tailored to your specific situation.
In addition to direct assistance, we've created a user-friendly customer portal that simplifies access to vital account information. Here, you can effortlessly manage your account, set up customized payment plans, securely obtain necessary documents, and even initiate dispute resolution processes.
Our commitment is to provide you with supporting documents when needed and thoroughly investigate any account-related questions or disputes you may have. You can submit these disputes and document requests through various channels, including email, phone, our customer portal, and traditional mail.
Cedars Business Services serves as a trusted debt collector for various businesses, schools, government entities, retailers, and medical providers. We take pride in our professional and helpful team members who are dedicated to assisting you.
If you have any more questions or require further assistance, please don't hesitate to contact us. We're here to help!Customer response
02/10/2024
Complaint: 21143816
I am rejecting this response because it does not bring an amicable solution or address to the issue at hand. I am not liable for this debt. I do not have a contract with your agency. You have not provided me with the original contract as requested. I demand this account be removed from be removed from my credit report.
Sincerely,
*******************Business response
02/14/2024
Hello ****, We greatly appreciate your outreach. Respecting a person's privacy is paramount to us, and we encourage direct communication with our office for personalized assistance regarding any account-specific inquiries you may have.
Our commitment extends to promptly furnishing supporting documents upon request and diligently investigating any account-related disputes or questions. We encourage people to send disputes and document requests through email, phone, or traditional mail.Customer response
02/15/2024
Complaint: 21143816
I am rejecting this response because:I am rejecting this response because it does not bring an amicable solution or address to the issue at hand. I am not liable for this debt. I do not have a contract with your agency. You have not provided me with the original contract as requested. I demand this account be removed from be removed from my credit report.
Sincerely,
*******************Initial Complaint
01/16/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
The school by the name of ************* INSTITUE located in ***** ******* is a private school online nursing program (online) that I attended and pay cash through **** payments for the RN nursing classes. The school, is not accredited and is on probation through the ************************, i later found out after paying and attending some classes. This caused a red flag to me since my goal is to become a nurse and didn't want any issues when credits are transferred to the board, I am stopped. So I never signed a contract with the school other than attending nor did I apply for a loan to this school. The school is unable to assist with financial aid or student loan. I only paid the amount for the classes that I took out of pocket. I wasn't satisfied with the education. I withdrew after attending for 5 -6months with some transfer credits I've brought, and paid over $5,000. The school thereafter, realize that the their retention rate was dropping due to many of the may students not agreeing with the curriculum and have applied to other institution and started all over again. I do not owe this company and they falsely put this on my credit report for 23k. I never met them never signed any thing with this company. In fact i was threaten that they will put my balance with the credit agency and so i see it. They even sent me text and emails saying because I did 40% i am demanding to pay full amount which i have the school policy and and that was not true.. this..is wrong. They then try to bargain and drop the payments to $10,605. Below is the screen shot picture. I am not retaking classes to pay double, I am not doing 4 months of clinical and be away from my family and work. this is wrong.Business response
01/16/2024
hello ***, Thank you for getting in touch and sending us the details and screen shots. Respecting your privacy is fundamental to **, and for personalized assistance with account-specific queries, we encourage reaching out directly to our office.
To streamline your experience, we've designed a user-friendly customer portal,serving as a central hub for all account-related activities. Here, accessing vital account details, setting up tailored payment plans, obtaining essential documents, or starting dispute resolution processes is effortless.
When requested, we promptly provide supporting documents and thoroughly investigate any disputes or account-related questions. Thanks again for sending us details regarding your experience. We will investigate the matter.
At Cedars Business Services, we collaborate with various businesses, schools,government entities, retailers, and medical providers to assist in collecting past due accounts. We take pride in our team's professionalism and helpfulness.Initial Complaint
01/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have been a victim of identity theft. I discovered it last few weeks ago upon reviewing my credit report. I found accounts that are not mine and unknown addresses that I never resided. I also found unauthorized inquiries there and even iteration of my name such as EBONY Q WOODEN. Now I am dealing with creditors who requested me to file a police report and fraud packet even though proofs has been given already. I also found this account that I believe not mine:Acct name: ********************** BUS SE (Original Creditor: 01 WAYFAIR)acct no. 7711**date opened 01/21/2020 balance $205.00 I am not liable for this debt and I do not have a contract with:Company: CEDAR BUSINESS SERVICES Address: ******************************************************************************** Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at **** CEDAR ACE #5N ************** and email at [email protected] need a response from the company.Business response
01/15/2024
Hello Ebony, Thank you for reaching out to us. We respect a person's privacy and always recommend that if a person has account-specific questions they contact our office directly for personalized assistance.
For convenience,we've established a user-friendly customer portal that serves as a hub of account-related activities. Here, a person can effortlessly access crucial account details, establish tailored payment plans, seamlessly procure essential documents, or initiate dispute resolution processes.
Cedars Business Services is a debt collector, we work for many businesses, schools, government entities, retailers, and medical providers to help collect past due accounts. We are very happy that our Team Members are helpful and professional.
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Customer Complaints Summary
135 total complaints in the last 3 years.
100 complaints closed in the last 12 months.