Reviews

Review Details

• Review fromLila M

  Date: 12/15/2024

  1 star
  Bought what is supposed to be top grain leather not even 6 months and its crap! My dogs cant even get on the sofa without causing scratch. Dont give me some bull c*** about it being top grain leather, and it being softer. I had a leather sofa for 10 years with my animals that never did what this sofa is doing.

• Review fromWilliam m

  Date: 10/11/2024

  1 star
  Purchased a power recliner less than 2 years ago and the motor has died. Cost, to replace, including installation will be over $300. Abbyson says its out of warranty so youre out of luck, but they did offer to sell me a new motor. How arrogant. Ive never had a furniture experience like this. I would strongly recommend staying away from this company.

• Review fromROGER B

  Date: 06/26/2024

  1 star

  ROGER B

  Date: 06/26/2024

  Leather couch peeling within 2 years. Never had leather furniture peel before.

  Abbyson Living, LLC.

  Date: 06/27/2024

  Hello, thank you for reaching out. Top Grain leather is softer and more apt to damage. Our care instructions do suggest keeping your leather fresh and moisturized using leather conditioners and/or wipes every few months. Avoid cleaners that use harmful chemical products. Many of these are harsh and not safe for use on leather. We do offer a limited warranty on manufacturing defects, however the damage described would not fall under that warranty. Thank you, Abbyson

• Review fromRachel S

  Date: 05/30/2024

  1 star
  Abbyson is a poor company and they do not honor their warranty after you purchase it.

• Review fromKarla F

  Date: 04/11/2024

  1 star
  Bought 3 couches in the last year. All leather. All 3 are cracked and peeling. We are empty nesters who take very good care of our home. We are shocked and disappointed. I wish I could attach photos.

• Review fromtech n

  Date: 04/02/2024

  1 star
  We bought probably 10K worth of outdoor living. it look beautiful but with in a few months the material will start to chip scratch easily and the fabric which is suppose to be sunbrella gets dirty with in seconds and impossible to clean. The material is absolutely c*** might even be from ***** they will never take blame for any manufacturing issues.Good luck getting customer service to assist once you purchase. they will send out a 3rd party tech to your home but again take zero responsibility for anything once they have your cash in thee pocket. STEER CLEAR! YOU HAVE BEEN WARNED!!!!!!!

• Review fromJess P

  Date: 03/09/2024

  1 star
  Abbyson Living will never again have our business. After two months of phone calls about a defective couch, they finally sent a repairman who said he would order the part. He never did. We called and repeatedly spoke to them, being promised that they would send the part -- and they didn't for week after week. Finally, they sent the wrong part. After another week of this merry-go-round, they told me that they would have to order the part -- another TWELVE WEEKS. I objected, of course, and they decided to send a new couch, which would come in from overseas in a week. Then another week to check it in at the warehouse. Then another week for delivery. Their email to us says the defective couch "will be picked up at the time of the replacement delivery." Today, the shippers, a truck from "Metropolitan ********************* arrived. The two drivers came in and told us that they do not pick up the old unit, that we would have to remove it and "clean the area -- it has to be spotless -- white glove delivery!" On their website, they show a picture of two of their workers delivering a couch while wearing white gloves -- both drivers wore black gloves. We paid two gardeners to move the old couch out, and told the delivery drivers the space was cleared (I vacuumed the floor). They THEN put it on the liftgate, back in their truck, and drove off. I called their warehouse, and no one in authority will come to the phone. I have now waited and hour for a return call, and the low-level rep I spoke with has gone to lunch. They, of course, claim that Abbyson gave them no orders to pick up the old unit. This is ridiculous. If this is a "service economy", why is it that the only service we can get is BAD? Should have a no-star rating available.

• Review fromCarla G

  Date: 11/06/2023

  5 stars
  Purchased wonderful chairs from Abbyson. I loved the qualify and they were really affordable. I would buy from them again.

• Review fromJason M

  Date: 10/30/2023

  1 star
  Electric recliner is beautiful. At 1 year old the plug on the rear for the power function caught on fire. Horribly hazardous for a piece of furniture. Company offers no solution or anything. No option for replacement, repair, or even a discount if I purchased a new chair from them. Save your money. Buy a different brand.

• Review fromTeresa M

  Date: 09/16/2023

  1 star
  Horrible untrustworthy company. Better off throwing ur hard earned money out the window. Never ever had any human conta t from this company about my 2 month old couch that broke in half. Yes that's right. Right down the middle