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Business ProfileforVineyard Elite
Current Alerts For This Business
In September of 2018 BBB launched an investigation on this company. Complainants have alleged that when they order and pay for wine openers with lifetime warranty they don't work. Complainants also allege that when they try to get in contact with the company for a refund, they can not and only get the businesses voicemail. In early 2018, the company stopped responding to complaints forwarded by BBB and in late 2018, several complainants have alleged that the company has not responded to them, either.
BBB has not confirmed that the company has registered a fictitious business name with Ventura County, has not been able to determine who the principals of the company are and the company has changed website addresses several times over the past two years. BBB has requested basic company information from the company, but they have not responded. The company apparently sells its products at local home shows, trade shows, etc.
BBB suggests that consumers should use caution when doing business with this company and if dissatisfied with the product, contest the charges through their credit card companies.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4770 Calle Quetzal, Camarillo, CA 93012
- BBB File Opened:
- 1/20/2017
- Years in Business:
- 8
- Business Started:
- 9/21/2015
- Business Started Locally:
- 9/21/2015
- Business Management
- Customer Service, Manager
- Contact Information
Customer Contact
- Customer Service, Manager
- Additional Contact Information
Website Addresses
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/19/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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