Customer ReviewsforiD Tech Camps

Overpriced tech camp that does not live up to their promises.We paid for our 3 sons to go to a one-week Mon-Fri ************** camp in ******* at the *************** campus. The older 2 boys were grouped in the same class. The first day was a wash, with mostly instructions given. Some coding teaching was done for the next 3 days. But mostly, the kids were doing the assignments on their own on the computers with minimal teaching from the camp counselors (college students). My kids told me the college students were playing on their phone for most of the time, just barely supervising the kids. The last day, Friday, was a half day and was spent mostly playing and wrapping things up. My youngest (8 years old) learned very little during his class. Most of the time, he was allowed to play Minecraft in the name of learning. I paid more than a thousand dollars per kid, for about 3 days of instructions, and the kids did not learn much. We felt it was a waste of money.

Hi *****,Thank you for sharing your experience with us. We're truly sorry to hear about your disappointment and the issues you encountered. This is far from the standard we strive to uphold. We apologize for the communication gap and the inadequacies in our camp program delivery. Your concerns are being taken seriously, and we will address them promptly with our management team. Please allow us another opportunity to discuss this matter directly and find a resolution that satisfies you. We appreciate your patience and understanding.Please reach out to us at **************** or call ************** and our client services team would be more than happy to resolve any questions or concerns you may still have.

I enrolled my child in the overnight VR Design with Unity and Meta Quest 2. We also attended ID Tech at Rice last year, and it was very different than the camp was this year. They are clearly trying to cut costs while still charging a premium for the camp session. My daughter's dorm room had a moldy shower, and the door opened to an outside walkway. She returned home with hives due to an allergy from showering in moldy water. She also lost a lot of weight because the food was disgusting this year. Though I was told by the camp that the boys and girls were seperated, some boys had a dormroom two doors down from my daughter. The boys were so close that, when I dropped her off, we were worried that they had accidentaly put her on the boys side. After checking with counselors, we were assured that we were in the right place. Later that week, my daughter's roommate alerted a counselor that my daughter had been sneaking out to see the boys, and the boys had been in my daughter's dorm room. Lights out was at 10 pm, and students were expected to stay in their rooms. At that point the counselors went to sleep. When I asked the camp director about this, she told me that the counselors needed to rest and prepare for the day. While I understand this, I also know it is common sense that you don't leave middle and high schoolers completely unchaperoned after 10 pm. What were they thinking? I went through my daughter's text messages, and it was clear kids were running all over that dorm at night. I am addressing my daughter's behavior at home, but I am appalled the camp didn't decide to have some sort of monitor in the halls at night when they decided to have co-ed dorms. The director put this decision on ****, stating that they never know what kind of facilities they will have.They advertised that there was parent's day at the end, but there wasn't. Since all of the scripts the kids were learning were pre-written by the camp, it didn't really matter.

Hi *******,Thank you for your detailed feedback. We're very sorry to hear about your and your daughter's experience at our camp. Your concerns are important to us, and we take them seriously. We will investigate the issues with the dorm conditions, food quality, and supervision practices to ensure they are properly addressed.We're committed to providing a safe and enriching environment for all our campers and will use your feedback to make necessary improvements.Please reach out to us at **************** or call ************** and our client services team would be more than happy to resolve any questions or concerns you may still have.

I am recently informed my personal info was found in a data breach of ID Tech. Next problem is, I do not recall any business relationship with ID Tech. Certainly not a coding bootcamp or whatever the business does. Go away, ID Tech. Leave me out of your databases.

Hi *******,Thank you for bringing this to our attention. We take this event and the security of personal information in our care very seriously. iD Tech has security measures in place to protect the data it maintains and continues to assess and update security measures and training to team members to safeguard the privacy and security of information in its care. We are committed to ensuring individuals information remains safe. To that end, we regularly evaluate cyber risks and implement controls to mitigate those risks. If you would like all of your data to be removed, please reach out to us at **************** or call ************** and our client services team would be more than happy to assist with this and resolve any questions or concerns you may still have.

Idtech is misleading US clients.

1) Misleading website "based on the USA": The online program looks like designed for U.S. clients but actually they differentiate the classes through INDIA time zone and AMERICAN time zone, including prices and time schedule. The website looks like a U.S. online school, you can see the pricing with discount and it is said it has a U.S.A. based instructor. But when I got enrolled and paid the money, when we called the customer service about how to attend the class, it is said this schedule and price is only for the INDIA time zone! This is scam and this is misleading. If the class will be taken on INDIA time zone when there is no clear disclosure? Why all the information left is "based on the USA"?

2) Misleading "No risk": On their website, under the class picture, it is said "no risk, cancel anytime". The fact is, you can cancel, but you can not get refund! They said they keep the credit, and I have to change to other classes from them. They call the CANCEL? No refund cancel?

3) No disclosure: Pricing based on time zone. No disclosure that price based on USA time zone is 3 times more than the India time zone class. The website only displayed the the price based on India time zone, but, no show this class is taken on India time zone.
I called customer service, the lady said their office is located at Campbell California. The lady called Angela and she admitted that they are not disclosed the INDIA time zone and pricing differences based on different time zone. The class based on the USA actually is above 600, but the price showed on website is XXX-XXX. (No disclosure that this price is based on India Time zone)

Hi ***,Thank you for your patience, and we sincerely apologize your feedback was not addressed in a timely manner. We're sorry to hear about your experience and appreciate your bringing these issues to our attention. We strive to provide clear and accurate information, and it seems we fell short in this instance.Regarding the time zone and pricing discrepancies, we understand your frustration and have worked diligently to ensure our website reflects this information more transparently. As for the "no risk" cancellation policy, we apologize for any confusion and have reviewed our terms to ensure they are clearly communicated.Your feedback is invaluable, and we have taken it into consideration to improve our programs. Please reach out to us at **************** or call ************** if you have any questions or additional feedback.

This is for Parents who plan to sign up and for others you might plan on working at iD Tech

I started working at ID Tech near the beginning of April of 2021. Since I've started I've only taught 1 class from April all the way towards July. Everything at iD Tech is so confusing and classes are made so weirdly.

They expect us to teach the material in 1 hour and when you look at what they want us to teach, it's so much stuff that I keep wondering how in the world will the student learn anything.

Now about the classes, When I started I thought that when a student signs up for your class, then you have them for 5 or so days. No that's not the case. They just sign up for one class. So the kid could have had 3 others already teach him, but to make it more of a pain because sometimes those past classes already taught them everything. This leads to you trying to figure out what to teach them and having a whole class asking what you do and don't know.

When you start you have a head you always communicate with and have meetings every 2 weeks. When I told them my problem of me only having one class, they responded back with "Maybe have more weekend classes." I was working from Monday - Friday and I only had one class. Now my boss just tells me to work on the weekend for more classes. Ok fine, I do that also and still nothing for almost 6 weeks. When I ask them that I still have no classes they just repeat what they said last time "More weekend classes."

I'm not the only one who is facing this problem. I know some people that work here for weeks, even months and still haven't taught a class. We discussed this and all believed that we're the bottom of the barrel picks. Meaning that we are the last people that others pick when the ones that have taught 100s of classes can't teach something.

It truly is a waste of time and money. I could have had another job and made money from that rather than sitting here praying I get another class.

For parents : Don't sign your kids up for online classes. I suggest you wait for covid to end and send them to the iD Tech Camps. The online classes are a mess and your kids won't learn anything as I don't know how they can learn so much in 1 hour.

For someone trying to get a job at iD Tech : Don't even bother if it's for Online classes. You might have some luck for the Camp

For everyone : Beware as some counselors are very ignorant and think they know it all, but copy and paste 90% of the stuff they teach from Google.

Hi ****,Thank you for your patience, and we sincerely apologize your feedback was not addressed in a timely manner. We're sorry to hear that your time with iD Tech was not as fulfilling as expected. We understand your concerns about the structure and scheduling of our online classes, and we appreciate your input as it helps us improve our program. We are committed to providing the best possible learning experience for both our students and instructors. Your feedback is invaluable, and we have taken it into consideration to improve the overall online experience for students and staff.Please reach out to us at **************** or call ************** if you have any questions or additional feedback.

Don't waste your money and time. There are plenty of great courses out there. My niece attended their course held at Rice University in the summer of 2018. They issued a certificate using her nickname. We asked them to reprint it with her real name as she wanted to use it for her college application. For some unknown reason it was impossible for them to reprint. They promised us they would mail it to us later. It never happened. When we contacted them, they mailed a certificate with the wrong university name on it, the one she never attended. We had to contact them again. It is hard to get responses to emails. After a few attempts, they sent another certificate. This time, the university name is correct, but the signature of the instructor is missing as they told as later when we had to contact them again, it was impossible to get hold of the instructor. It has been three years now, still trying to get the right certificate as she is soon to apply for colleges. I keep receiving their promotional emails, but do not get response to my emails to them. Recently received a "personal" email from **** - the owner. I got excited that I finally could write to him directly, even though the email came from their general/info email. I am still waiting for a response since 6/25/2021.

Thank you for your patience, and we sincerely apologize your feedback was not addressed in a timely manner. We sincerely apologize for the inconvenience and frustration you and your niece have experienced. This is not the standard of service we strive to provide. We understand the importance of getting the correct certificate, especially for college applications, and we're truly sorry for the repeated errors and lack of communication.Please reach out to us at **************** or call ************** if you have any questions or additional feedback.