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Find a Location

Diamond Moving & Storage Co. Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDiamond Moving & Storage Co. Inc.

    Moving and Storage Companies
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Headquarters
    Canyon Country, CA 91387-6566
    BBB File Opened:
    6/25/2020
    Years in Business:
    4
    Business Started:
    5/10/2020
    Business Started Locally:
    5/10/2020
    Business Incorporated:
    1/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C4547242 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael Flores, CEO
    Contact Information

    Principal

    • Mr. Michael Flores, CEO

    Customer Contact

    • Mr. Michael Flores, CEO
    • Ms. Ira Krol, CFO

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    28 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The date is 07/01/23 This whole process was an absolute nightmare. They didnt show up on the day they were scheduled to pick up my stuff so after waiting all day I had to reschedule. When I called to complain about this Rad (the actual boss) treated me very poorly even raising his voice at me on the phone. When they finally picked up my stuff and it was locked/loaded on the truck they told me it would cost almost double the original quote. The original quote was $5,900 and I paid $11,100. Upon delivery they were careless with my things. Dropping boxes from waist height (broke a whole plate set, a bunch of decor, a crockpot, and quite a few other things that were bubble wrapped). They also failed to deliver one of my TVs and they broke a very expensive gaming chair. All the furniture was market with what room it was supposed to go in but the majority of it they just put all in one room. When I called again to complain about an hour after delivery (it was a ***** number) I was hung up on and told to call back during business hours. The whole time the movers were they I felt very uncomfortable they made comments about my body and kept trying to show me creepy shirtless photo of themselves instead of working. They also told me many times they didnt want to take the job aka my move since they had to go to *******. They also took out a whole giant tree branch when trying to park in my driveway. I have more photos I can post later but this company needs to be shut down.

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alfred F

    1 star

    04/21/2024

    Avoid this company with all costs! You will be paying entirely way too much for your items to be shipped. They also dont keep clear communication with you. Youll be paying 10x more with this moving company than probably any other. It took FOREVER to receive my items to the point I thought I wouldnt even get them. They never answered the phone and gave me the run around for almost three weeks. My stuff got transferred from multiple truck drivers and some of my items were damaged. PLEASE PLEASE just got with another company to avoid the headache. Good day!!

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