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Business Profile

Baseball Cards

Upper Deck

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 873-7332Email BusinessWrite a Review

About

Important information

  • Additional Info:
    FINALIST of the 2025 Better Business Bureau’s Torch Award
    for Ethics

Overview

Headquarters

Upper Deck

2081 Faraday Ave

Carlsbad, CA 92008-7230

BBB Accreditation & Rating

Upper Deck is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

Join Trusted Businesses

Become BBB Accredited

About This Business

This business offers sports and trading cards, memorabilia, and collector items.

BBB Accredited Since: 2/21/2019

Years in Business: 37

Products and Services

2PCG, Accessories, AEW Skybox Cards, Baseball Cards, Basketball Cards, Blizzard Cards, Collectibles, Comics, Credentials Hockey Cards, Entertainment Cards, E-Sports, Figures, Fleer Brilliants, Fleer Scooby-Doo, Football Cards, Games, Goodwin Champions Cards, Heroes Cards, Hockey Cards, James Bond Game, Legendary Vs. System, Looney Tunes Cards, Memorabilia, Multi-sport Cards, MVP Hockey Cards, Neopets Battledome, O-Pee-Chee Platinum Cards, PWHL Cards, Rush of Ikorr, Scooby-Doo Cards, Soccer Cards, Space Jam Cards, Sports Memorabilia, Starter Decks, Superman Cards, The X-Files Cards, Tiny Tina's Wonderlands, Trading Card Game, Trading Cards, Upper Deck Authenticated, Upper Deck World of Sports, Villains Cards, Wrestling Cards

Business Details

Local BBB:
BBB, Pacific SW
BBB File Opened:
2/1/1992
Business Started:
12/23/1988
Business Incorporated:
1/26/2009
Type of Entity:
Corporation
Alternate Names:
The Upper Deck Company
Business Management:
Mr. Jeff Dotseth, Manager Customer Experience
Ms. Vivianne McWilliam, CEO

Additional Contact Information

Principal Contacts
Ms. Vivianne McWilliam, CEO
Customer Contacts
Mr. Jeff Dotseth, Manager Customer Experience
Ms. Vivianne McWilliam, CEO
Fax numbers
Primary Fax: (760) 929-6548
Other Fax: (760) 929-4893
Additional Phone Numbers
Other Phone: (760) 929-6500
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Additional Websites
upperdeckstore.com
ethicalcommunity.org/uppe...
Social Media

Additional Information

Business Categories
Baseball Cards, Sporting Goods Retail, Retail Stores, Collectibles, Womens Clothing, Gift Store, Toys, Games, Athletic Organization, Sports Cards

Latest Reviews

  • Slabbing R

    "Had a great experience with your rep REMOVEDwas concerned about my dilemma, which he handled with the respect and understanding. REMOVEDwent over and above for me." ... Read full review

  • Frank H

    "Upper Deck QA and customer service is top notch! I bought a couple of boxes that my LCS had left of REMOVEDUpper Deck Allure Hockey." ... Read full review

  • Henry P

    "Upper Deck CS team member REMOVEDwas a great assistance in helping me with a missing hit in a UD product. He was quick to respond and helped rectify the issue." ... Read full review

View all Reviews

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