Customer ReviewsforSearchBug Inc

My business credit card was suspended due to Suspicious ******************* Alerts: Did you use card ending 7224 for $0.08 at SEARCHBUG, **** on May 16, 2024?" I did not initiate that transaction, and so they are suspending my card. Not cool, SearchBug Inc.

Dear ****************,Thank you for bringing this to our attention. We understand your frustration about your business card being suspended due.At Searchbug, we take security very seriously. We've been in business for almost 30 years and prioritize protecting both our users and their financial information.During our account signup process, a small, temporary and randomized transaction between $0.01 and $0.99 (in your case it was $0.08) is sent to the provided card. The user is then asked to confirm the amount of the transaction to ensure that they are the rightful card holder. This isn't an actual charge; it's only a verification tool to confirm the cardholder's identity. These verification transactions typically clear from the account within 2-5 business days. This information is also presented to you during the sign up process so you are aware in advance. We apologize if this was not clear during sign up.Please accept our apology for any inconvenience this may have caused. Given our verification process and nearly 30-year track record of online safety, we believe this review might not accurately reflect Searchbug's stellar online reputation.As an online business, user reviews are critical towards our success. In light of the information presented above, we would greatly appreciate it if you would consider revising your review.If you have any further questions or require additional information, please don't hesitate to contact us directly at ************** or [email protected],************************* Director of Operations Searchbug.com

Just started an account with them. Had some trouble getting setup, but the experience with customer service was flawless . Great first impression and will definitely continue business with them!

Thank you so much for your kind words! We pride ourselves on our level of Customer Support for all of our valued clients. It's been a pleasure working with you and we're here if you need us!

Their business sign-up process is fairly simple. I'm a bit confused on the tokens part but still playing around with the site to figure it out before I bother support Lol.... so far so good!

We appreciate your feedback! Our support team is always here to help if you have any questions. Thank you for your review!

Search but is amazing! I use this platform consistently to keep my business in standard and safe ! I would recommend this platform for anyone within the identifying security genre.

Thank you ******! It's great to hear comments like this from our customers. All the best to you!

Awesome site to use for companies in the finance world or other companies period

Thank you for your kind review of searchbug****.