Business ProfileforNewman Windows & Doors

Date of transaction: 06/20/23 The sliding door in the main bedroom and 1 window have both leaked and caused extensive damage to my wood floors and walls. Even after the window was re-installed on 2/20/24, water continued to leak. I am requesting that they cover the costs to mitigate and repair the water damage on my floors and walls with proper mitigation due to signs of mold. And to repair with new windows or refund the costs so I can look for another company. I have reached out to other window companies for their professional opinion. The feedback is that the installation is sloppy and wrong, and that the sliding door looks to be the wrong size.They have been very rude and are refusing to take accountability of the damage, I did not have these leaks before these new windows. At this point, I don't trust they can re-install the same product properly for a 3rd time. The product looks terrible considering it is less than a 1yr old.8/22/23 - First notified about the sliding door leak 11/27/23- Emailed again for sliding door leak fixed and the water damage DATE - Bedroom sliding door re-installed 1/3/24 - Emailed that the sliding door was still leaking 2/9/24 - Sliding door was looked at by project manager 2/13/24 - Emailed to notify that the second window was also leakingheavy rains 2/20/24 - Window was re-installed - air gaps discovered 2/27/24 - emailed to request remediation repair of water damage walls/mold growth is visible 3/6/24 - Sent a Newman employee to remove water-damaged walls (not licensed for water/ mold). mitigation and wasn't going to follow APCD Rule 1206- asbestos testing before cutting drywall)3/5/24 - emailed No response 3/12/24 - emailed w/o response 3/12 - 4/22 Contacted companies to look at repair cost. Window companies look at installations and provide feedback. contractor did a water test and water is still leaking ************ was recommended to me by my HOA. Their installation looks very different than mine