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Find a Location

Ortho Mattress Inc. has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ortho Mattress Inc.

      11030 Artesia Blvd Cerritos, CA 90703-2536

      BBB Accredited Business
    • Ortho Mattress Inc.

      401 S Mount Juliet Rd Mount Juliet, TN 37122

    • Ortho Mattress Inc.

      8105 Moores Lane, Ste 1600 Brentwood, TN 37027

    • Ortho Mattress Inc.

      11612 N Nebraska Ave Tampa, FL 33612-5785

    • Ortho Mattress Inc.

      12905 S 71 Hwy Grandview, MO 64030

    Business ProfileforOrtho Mattress Inc.

    Mattresses
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.73/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1983

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ortho Mattress Inc. has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ortho Mattress Inc.

        11030 Artesia Blvd Cerritos, CA 90703-2536

        BBB Accredited Business
      • Ortho Mattress Inc.

        401 S Mount Juliet Rd Mount Juliet, TN 37122

      • Ortho Mattress Inc.

        8105 Moores Lane, Ste 1600 Brentwood, TN 37027

      • Ortho Mattress Inc.

        11612 N Nebraska Ave Tampa, FL 33612-5785

      • Ortho Mattress Inc.

        12905 S 71 Hwy Grandview, MO 64030

      Location of This Business
      11030 Artesia Blvd, Cerritos, CA 90703-2536
      Years in Business:
      26
      Business Started:
      12/3/1997
      Business Incorporated:
      12/3/1997
      Accredited Since:
      3/1/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ortho Mattress
      Business Management
      • Ms. Lily Farran, Human Resource Manager
      Contact Information

      Principal

      • Ms. Lily Farran, Human Resource Manager

      Customer Contact

      • Ms. Lily Farran, Human Resource Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/14/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      We purchased a mattress at a ortho store in 2018. Factory warranty is for 10 years. We called Ortho regarding the mattress and they told us to fill out a form and send a check for $65 fee for a service technician to come out and look at the mattress. At the time of purchase of mattress, the customer representative was told that my husband had a bad back. She informed us that the gel mattress was firm and would be good for my husbands back. She also informed us that we would not have to flip the mattress in order for it to stay firm. The service technician came out, took pictures of the mattress, and he could clearly see the indentations in the mattress. We were informed of the decision by Ortho and they stated to us that we had it in insufficient frame support. At the time of purchase of the mattress, we were never informed that we had to buy a proper bed frame. We had recently just purchased a bedroom set with a brand new bedframe.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Javier L

      5 stars

      04/24/2024

      ***** at ******** store was a complete professional. Thanks *****.

      Local BBB

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