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Business ProfileforPremier America Credit Union
At-a-glance
Customer Complaints
11 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 19867 Prairie St, Chatsworth, CA 91311-6532
- Years in Business:
- 67
- Business Started:
- 1/1/1957
- Business Incorporated:
- 12/20/1999
- Accredited Since:
- 5/23/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Premier America FCU
- Business Management
- Ms. Alex Patino, Executive Support Manager
- Shelia Jones, Vice President of Member Advocate – Office of the President
- Contact Information
Principal
- Ms. Alex Patino, Executive Support Manager
Customer Contact
- Ms. Alex Patino, Executive Support Manager
- Shelia Jones, Vice President of Member Advocate – Office of the President
- Additional Contact Information
Phone Numbers
- (800) 772-4000Other Phone
- (818) 772-4000Other Phone
- (800) 772-4000
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/29/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Hi V
04/09/2024
Premier America Credit Union Response
04/12/2024
Dear BBB, thank you for forwarding us the 1 Star rating for Mr. *** Unfortunately, we cannot find his member profile in our system. We would like to reach out to him as soon as possible to gather more information and offer our help. Would you please be so kind, to ask Mr. ** for additional contact information so that we may resolve his matter. We apologize that Mr. ** is having problems with our website and want to provide him with the level of service he deserves.
Respectfully,
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