Business ProfileforBLVD Moving

I booked a long distance move from ***** to ************** with Blvd Moving because they represented they would have my items delivered within 5-14 calendar days. Based on this timeline and when I would arrive in **************, I booked the pick up for 7/28/24. I was told I would pay in 3 installments. I paid the first installment with a credit card that had just been unlocked (to book the move). There was an issue with their system. So, I had to fill out a form with my credit card information. Within 24 hours, a fraudulent charge out of **********, where the company is based, appeared on the card; the card had to be cancelled. I was also told they would be in contact with me 24 hours before my pick up date to give me a window for pick up. They did not call. I was forced to call several times on 7/26 before they finally scheduled my pickup for the following day at noon. By 2 pm the following day, I had not heard from the driver; so, I called several times again. Finally I was told the driver would be there at 6 pm. When he arrived, the driver told me I was not on his list for pick up until that morning. Had I not called several times, they would not have picked up my belongings. At pick up, I paid the second installment. The 14th day for delivery is August 8. I am now being told that my belongings are still in a warehouse in *****, that because I did not pay for a guaranteed delivery (an option that was never offered, and no one mentioned until today) my belongings may not arrive before 21 days from pick up-a day difference. They now also claim that the window was 14 business days. This is false. This move and the pick up date was planned around 5-14 calendar days. I planned this move around a new job and will be unavailable to be present for delivery after the August 8 (14 day) drop off date. This company has concerning business practices including misrepresentation, fraud, mishandling of personal or sensitive data, and theft.