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            Business ProfileBeverly Hills Gadget Shop

            Online Shopping

            Contact Information

            21606 Devonshire St #3159

            Chatsworth, CA 91313-7008

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            21606 Devonshire St #3159, Chatsworth, CA 91313-7008
            BBB File Opened:
            1/27/2021
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Ordered products on Sept 13, 2022, returned due to disappointment in product as advertised. Contacted their service **** twice. 1st (hard to understand) said they received the return but when they tried to credit our charge card, the bank refused. Bank says otherwise!!!!! 2nd service call, personable employees said *********** was returned and their was not problem refunding. She was given all needed info and said she was taking care of it immediately. Well its February 2023 and we still do not have our refund for a total of $133.94. I usually check internet review before ordering but didn't in this case. That was too bad because the reviews are terrible. The company has done the same thing to a multitude of innocent shoppers. Is there any way you can help us get a refund. We can not afford to look at this amount as a donation! Respectfully, **********************
            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Vivian G

            12/15/2022

            My experience is very similar to ********** I returned the product within their 30 day time limit. I received an e-mail stating that they had received delivery. After waiting and not receiving my refund I called the number on my e-mail. He asked that I give him 2 days for my refund to show on my account. Five days later I called stating that I had not received my refund. I spoke with the same person each time. He stated that I could not received my refund because I did not get permission to return the products. Do not deal with this company. They will take your money and not return it.
            Read 1 More Customer Review

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