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Find a Location

Nest Bedding, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nest Bedding, Inc

      Chico, CA 95928-9208

    • Nest Bedding, Inc

      835 San Pablo Ave Albany, CA 94706-1602

    • Nest Bedding, Inc

      10399 Old Placerville Rd Sacramento, CA 95827-2506

    Business ProfileforNest Bedding, Inc

    Bed Sales
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Nest Bedding, Inc is a mattresses and bedding retail company.

    Business Details

    This is a multi-location business.

    Find a Location

    Nest Bedding, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nest Bedding, Inc

        Chico, CA 95928-9208

      • Nest Bedding, Inc

        835 San Pablo Ave Albany, CA 94706-1602

      • Nest Bedding, Inc

        10399 Old Placerville Rd Sacramento, CA 95827-2506

      Location of This Business
      Chico, CA 95928-9208
      BBB File Opened:
      6/14/2021
      Years in Business:
      11
      Business Started:
      8/10/2012
      Business Incorporated:
      8/10/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      10
      Business Management
      • Mr. Christian Alexander, COO
      • Mr. Joseph Alexander, CEO
      Contact Information

      Principal

      • Mr. Christian Alexander, COO
      • Mr. Joseph Alexander, CEO

      Customer Contact

      • Mr. Christian Alexander, COO

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a mattress from nestbedding.com which comes with life time warranty. I am noticing structure issues with mattress and have shared full details of this along with pictures but unfortunately Nestbedding is not willing to cover warranty. It's very clear that mattress is broken and has structure issue but they are claiming this as typical wear and tear which is not case here.I would like nestbedding to relook this and provide replacement considering it's structure issue and got bended in center.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily S

      1 star

      02/26/2024

      Difficult customer service and return policy on pillow inconsistent throughout site - a legal issue. Had to follow up multiple times with customer service and answer a bunch of questions to get a pillow return "approved", despite being well within their "try it free for 30 days policy". Then when the return was received by the company, they "were on an extended holiday" and forgot to refund my money for 11 more days until I inconveniently followed up with them. The Terms and Conditions on the site do not mention a $10 non-refundable shipping fee for returns on pillows, and suddenly when I went to make this return, the **************** team pointed to a different returns page, that mentions the fee and says "Read More in our Terms and Conditions page" - which is, of course, the page that conveniently does not mention any non-refundable shipping fees for pillows.Sketchy company, unreliable customer service. Would not trust again.

      Nest Bedding, Inc Response

      02/27/2024

      The pillow has been returned and refunded at this time. While the pillow was returned over a holiday weekend, it did take a slightly longer timeframe to fully process the return, and we appreciate any patience during these times. Shipping fees are a service, and not subject to refund in the case of a return, as stated in our terms of service, but we happily provide return shipping labels at no additional fee. We're sorry the pillow didn't ultimately work out and for any delay in your refund, but thank you for working with our team. 

      Local BBB

      BBB of Northeast California

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