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Find a Location

Ariel Homes, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAriel Homes, Inc.

    Building Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 10/18/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ariel Homes, Inc. offers residential home remodeling. kitchen and bathroom renovations, room additions and custom home building services.

    Business Details

    Location of This Business
    Concord, CA 94521-1936
    BBB File Opened:
    5/11/2021
    Years in Business:
    3
    Business Started:
    2/19/2021
    Business Incorporated:
    11/5/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1073449 for this business, issued by Contractors State License Board. The expiration date of this license is 2/28/2025.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Number of Employees:
    2
    Business Management
    • Mr. Israel Dery, President
    Contact Information

    Principal

    • Mr. Israel Dery, President

    Customer Contact

    • Mr. Israel Dery, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/24/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On February 17, 2023 we went into contract with Ariel Homes and its owner and our Project Manager, ***************************Our list of complaints is long:He promised to use only Ariel Homes employees to do all the multiple projects:oMaster bathroom oLaundry room oKitchen oGuest bathroomInstead, he subcontracted the first project (master bathroom) and only project he did from what we contracted to 3 different subcontractors, who were all low-skilled and did a horrible job. The project had to be redone multiple times. The subcontractors changed every time since he stopped paying them oHe told us it would take 2-3 weeks to complete, instead it took over 2.5 months and he stopped all work since he couldnt pay the last subcontractor and DIDNT FINISH THE PROJECT AND STOPPED ALL PROJECTS and kept the money At this point he had requested $72,000 (68% of the entire 4 projects) from us, which is vastly higher than the typical 25%-30% that is requested from contractors He didnt pay his subcontractors, who stopped coming to work. I have the names and numbers of two of the project managers who he subcontracted for our master bathroom, who could tell that you ************************** wouldnt pay them:*************************** ************ oRicardo ********* (owed $26K) ************ I had to pay his 3rd and final contractor, since he stated he didnt have the money to pay him IN SUMMARY:oASKED FOR WAY TO MUCH MONEY UPFRONT (since nothing was custom)oPOOR CRAFTMANSHIP oDIDNT GET ANY PERMITS oDIDNT PAY HIS SUBCONTRACTORS oWALKED AWAY FROM OUR 4 PROJECT JOB WITHOUT EVEN FINISHING THE FIRST ONE AND OWEING US $72,000 Israel ******************* on multiple occasions promised to pay back some of the money. I even got a lawyer to help create a Mutual Settlement Agreement for $65,000. I have text messages from him stating the terms and his commitment to pay us back. However, now he will only speak through his lawyer and has given us nothing back.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven M

    1 star

    08/05/2023

    Not impressed by any means. I would like to start this by saying Im still in contract with this company but feel its important to post this now as when I signed my contract with them in February there were no negative reviews. As I mentioned I signed the contract in February on the guarantee that the kitchen and fireplace remodel would be completed before August 12th which is my daughters due date. At this point they still do not have a permit. The first two months ***** went to ****** and nothing was completed on my project but of course he said that they ordered rough materials and needed a payment of $11,500. First off a payment for that was not in the payment schedule and second they had not completed any drawings, how could he have ordered materials when he doesnt know what he is building. Then he said I owed him payment for completing the drawings When I asked for them he sent an electrical plan that was generic. No floor plan, no engineering, no dimensions ***** is good at lying to you to string you along. At this point drawings still are not complete. The electrical is not ******************** are still incorrect for windows and walls which almost cost thousands in ordering cabinets incorrectly and no mention of the fireplace. He told me submitted to the county for permit but they had no record of it. Then submitted without a business license, then in July for a like for like kitchen permit. That takes 3-5 days but we are removing walls, relocating plumbing/ electrical/ window and the fireplace. That sat for a month in the county denied due to no follow up. I would love nothing more then to cancel this contract with a refund as he completed nothing in entirety. ***** has the gift of gab and will promise the world but has not come close to hitting a single date given. Im in the construction industry so I get that there are delays but there has been a shady feeling for a while now and after reading the reviews that are popping up I feel its confirmed

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