Business ProfileforPerfect Star Heating and Air Conditioning, Inc.

f you don't care about the safety of your family, or the status of your home after work is done then this absolutely is the team and company for you! we had an entirely new system installed and new ductwork as well as removal of the old system. There was absolutely no consistent communication other than they would send back a team to fix it. Every time they sent back a team to fix it there was a new thing they were there to fix which they didn't. They added a new vent to a wooden floor and a ceramic floor Cut into the wooden floor and left saw marks beyond the great, and as they were grinding into the tile in the kitchen, they didn't think to cover the area and my entire house was covered in dust. They also walked through the house with muddy shoes, destroying two separate carpets And leaving footprints throughout. I don't have a problem with general construction dirtiness, but this was not the same thing. The worst part was they kept telling me the asbestos was removed and then the team who came to do the next step would say they're still asbestos. The last straw was when during removal of the old piping electrical was cut into and lights in my bathroom were disconnected, they came back to fix the electrical and informed me they needed to take off all of the grates to "paint" the vents. This was the first I heard of this. Furniture needed to be moved in and the house will need to be cleaned again. No communication no consideration for the health and safety of my family and zero understanding about the havoc they caused. Literally go with any other company.