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Complaint Details
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Initial Complaint
07/31/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
We've had multiple reps from this company calling and emailing our company to spam for business, we've sent repeated communication that we are not interested, have no use for their products, and do not work with debt relief companies only for them to continually reach out and harass us for our business. If they are like this for companies whose business they want, I cannot imagine how they handle their customers.
Business response
08/08/2024
*************** is not a consumer, he is a business operator. We have never had a contract together for a "contract dispute" we have also never "spam'd" ***'s company with mass, automated messages. I pulled and listened to every call to their phone number in our system. Between early June and the end of July, we had 4 person-to-person conversations with representatives at their company, in regards to an affiliate partnership. We were never once instructed to not call them, we were told "unfortunately, they are not taking on new partners at the moment" and "they have spoken with us before and they are not interested in partnering" but once again, there was never the request of not calling them again.
Their claims are false and defamatory. We have DNC'd their 888 number in our phone system. If you would like any information or evidence on the matter, we are happy to provide it.
Customer response
08/15/2024
Better Business Bureau:
As long as they don't call us again. I have definitely told them not to reach out anymore. They should listen harder. Their lack of listening is the problem to begin with.
Regards,
***************
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.
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