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Customer ReviewsforCenterstone Group Inc
251 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Charlie J.
5 stars07/24/2024
Excellent experience, Centerstone explained the procedure in the beginning and gave us updates as this progressedCenterstone Group Inc Response
07/25/2024
Thank you. We are thankful you decided to work with our team at Centerstone Group to get you out of your unwanted timeshare. We appreciate the trust you had in us.Review from Pamela G.
5 stars07/23/2024
***** from Centerstone was WONDERFUL! He held my hand all the way through the process. I am ever so greatful for all of the help and support I have received during this whole process. Super happy with the outcome. Thanks *****!!!!!Centerstone Group Inc Response
07/24/2024
Thank you for your review and for sticking this out with us. I know you were very anxious about our process and whether you had made the right decision hiring Centerstone Group. Obviously this worked out well for you. We know there are a lot of less than ethical players in the timeshare exit and resale space and are always striving to prove ourselves to clients and would be clients so your review and testimonial are very important to help others know that Centerstone Group can be trusted and is a beacon of hope for timeshare owners looking for a reputable partner to assist in exiting their timeshare.Review from Larry S
5 stars07/18/2024
Very pleased with Centerstone Group. They were very helpful and explained the process very clear. I would hire them again if I was dumb enough to by another timeshare. lolCenterstone Group Inc Response
07/19/2024
Thank you for your review and for trusting our team to get rid of your unwanted timeshare. Please do not buy any more timeshares! It is much cheaper to rent timeshares from greedy developers or use other options like VRBO or Airbnb.Review from Richard and Cheryl C
5 stars07/18/2024
We have been Timeshare owners for years and have enjoyed wonderful vacations that brought family from *********, *****, ******* and ******* together. However, our latest experience with a Timeshare presentation seemed different and after a couple of days it became apparent we had made a big mistake. The cancellation process was never brought up at the presentation and we felt trapped. We took a chance and called Centerstone Group and from the first conversation with ***, we knew we needed their help. *** asked us questions, listened to what we were feeling and a plan was put in place. When meetings were set up they always started on time, ******* patiently asked us questions that were direct, their process was fully explained and a follow-up meeting with ***** was scheduled. We never felt rushed and everything was presented professionally. This was not their first rodeo.***** was right on time. He made sure we knew his role in this process and again explained the timeline for the process and ensured we had his contact information. The whole team at Centerstone are focused on the Owner, who in good faith sought an opportunity to enjoy vacations and became burdened with increasing maintenance fees and poor accommodations. We highly recommend Centerstone and appreciate the way they do business.. Communication is always the key. We were never rushed and the team took extra effort to ensure all customer questions were answered. Thank you ***, **************************, ***** and rest of the team...GOOD JOB!Centerstone Group Inc Response
07/19/2024
Thank you for your review and for trusting our team with this very important task, getting our clients out of unwanted timeshares. We are blessed to have such a wonderful, caring team of employees who know their #1 job is to get our clients the resolution they desire. They work very hard and truly care for each and everyone of our clients.Review from Sharon S
5 stars07/17/2024
*******, Senior Analyst, and ****, ****** Services Rep, have been helpful in addressing our questions and carefully orchestrating our next steps. This Team is extremely detail-oriented, pragmatic, and they have a clear understanding of our situation. We are pleased with everyones involvement in the process!Centerstone Group Inc Response
07/18/2024
Thank you for your review and for trusting our team to exit you from your unwanted Diamond timeshare. We are happy to have had a hand in eliminating that timeshare and freeing you from the 1,000's of dollars of future obligations.Review from Timothy R
5 stars07/17/2024
Centerstone, has been very professional and informative in each step, as to help my family to get released from my timeshare contract, that we were lied to and misled into purchasing additional points, centerstone has also promptly responded to each and every question I had, helping me through each step in the process, I am very pleased so far.Centerstone Group Inc Response
07/18/2024
Thank you for your review and for placing your trust in our team to rid you of your timeshare. Our team is grateful and supremely motivated to help you and all of our clients exit unwanted and fraudulently sold timeshares.Review from Pierre K.
5 stars07/16/2024
Centerstone group detailed what they were going to do and how to resolve my issue and approximately how long it would take.Centerstone Group Inc Response
07/17/2024
We are so happy that you no longer have this burden! Our team enjoyed working with you throughout the process. Congrats on being timeshare free!Review from Larry A.
5 stars07/12/2024
Excellent program. Fast. Great customer service. So glad I worked with this companyCenterstone Group Inc Response
07/18/2024
Thank you for your review and kind words. Our team members love hearing from clients we have exited from their unwanted and lifetime timeshare contracts.Review from Ellen F
5 stars07/03/2024
At first I thought I had made a mistake but then I met my advisor. He answered my question, he was very polite and when I was upset about things he talked to me in a voice that calmed my fears. He made the whole process bare able. He was excellent and without his help and advice we would still be in this situation that was not for us.Centerstone Group Inc Response
07/18/2024
Thank you for your review. Many of our clients get nervous when it comes time to decide which timeshare exit company and solution is best for them. There are many options, but there is one company that clearly stands out when comparing those options and that is Centerstone Group. We are blessed that you found us and trusted our team to resolve this very important problem for you!Review from Jerome D
5 stars06/24/2024
Just started working with Centerstone and everything is going as they said it wouldCenterstone Group Inc Response
06/25/2024
Thank you for trusting our team to handle this very important problem for you. We look forward to working with you to get this timeshare problem behind you.
Customer Review Rating
Average of 251 Customer Reviews
Contact Information
3090 Bristol St Fl 4
Costa Mesa, CA 92626-3079
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