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Find a Location

Crescent Animal Medical Ctr has 1 locations, listed below.

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    Business ProfileforCrescent Animal Medical Ctr

    Animal Hospital

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1590 Northcrest Dr, Crescent City, CA 95531-8727
    BBB File Opened:
    11/16/2006
    Number of Employees:
    9
    Business Management
    • Dr. Mark Martello, Manager
    • Mr. Peter J Tardiff, Owner
    Contact Information

    Principal

    • Dr. Mark Martello, Manager

    Customer Contact

    • Dr. Mark Martello, Manager
    Additional Contact Information

    Fax Numbers

    • (707) 464-7387
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 12/4/23 I called to make an appointment for my cat. I had only seen this vet one time prior to this. I was then advised that a fee of $45 was added to my account and that I was going to have to pay that on top of the fee just to be seen. I asked why this was on my account and they said that I made an appointment and did a no call no show. I never made an appointment after my first visit with them and I asked them to give me the date that this alleged appointment was missed. They of course, couldnt come up with the date, they couldnt give me any information they just said that the system has added the fee, and if the system has the fee in there than that means, I absolutely did a no call no show.This is absolutely outrageous. Not only that but when I called to have my records emailed to me they did not do that. From other people in the community it looks like they have been falsely charging people this $45 fee.The vet is also extremely condescending and narcissistic and very horrific to anyone who even remotely stands up for themselves against his practice.Additionally, he overcharges for the services that he allegedly does, and does not even allow pet owners to be with their pets while allegedly receiving services from him. He also advised me that my cat had to have a tooth pulled when I first saw him when in fact, I had an exam done for my cat, not too long ago prior to seeing this vet and they never mentioned an abscess or any dental work needed. Hes a fraud. This needs to be brought to the attention of everyone for the safety of our animals.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Denise R

    5 stars

    10/16/2023

    Knowledgeable Compassionate Clean facility Affordable Friendly staff My animals love ?? going there.********************************* and ******* are a good team and my pets are comfortable there.

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