Reviews

The IERF is a scam. They did not complete any report, but charged $55 for keeping the original diploma for over a month, then added $25 for *** postage to return the documents. Impossible to reach by phone. All business is conducted through email. None of their evaluators have doctoral degrees. They lack knowledge about doctoral degrees in **************, in particular *******. A license for this business venture should be suspended. This fraudulent practice of charging money for not doing the job must be investigated.

We are in receipt of and have reviewed the complaint filed by our applicant, *******************************We are sorry to learn of the frustration and dissatisfaction that she experienced with our credentials evaluation services, particularly with the delay in the processing of her file. However, this delay is not intentional. Rather, it is the result of our Foundation having to contact the educational authority (*******) for more information and clarification regarding the studies that she had completed. This additional research is needed because the accreditation of the institution of study remained unclear. This additional research is necessary so as to ensure the accurate equivalency assessment for the studies completed by her. Unfortunately, a response from the educational authority in ******* has not, as yet, been received by IERF. As such, we are unable to proceed with her file until we hear from the educational authority in *******.Please note that, according to the terms and conditions on the application form and website, IERF reserves the right to contact the institution of study or educational authority for further information when necessary. As our evaluation staff work remotely, phone services have been suspended yet our support team provides assistance and actively responds to all email queries received from our applicants.In addition, the terms and conditions of our contract with our applicant also states that no refunds are provided once an application is submitted. Nonetheless, we have considered the special circumstances of this case and have determined that an exception to the above policy can be made. As such, we have processed a refund in the amount of $55.00, (minus a 30% processing fee) and $25.00 for the secure mailing (return) of her academic records.Please note that the standards maintained by IERF in evaluating foreign credentials are based on the Foundations over 54 years of solid experience in international education research. At IERF, our mission is to serve our applicants by broadening and furthering their understanding of international education systems. Our commitment to the area is demonstrated by our support of activities that enhance the field of foreign credential evaluation and international student mobility and exchange. Our evaluators are fully qualified and are experienced in the work that they do.I trust that the above provides clarity.