Business ProfileforYamaha Motor Corporation USA

I purchased a new *** from Family Powersports in Jan of 2024. The model of that *** was a 2024 Yamaha Raptor 110. The information of that dealer is listed below {1}.Since I've purchased the **** it has been back to the dealer twice because the bike randomly dies. The first time the dealer thought they found the issue which was a loose plug wire, however, upon riding the *** after I brought it back home, the same random dying issue still occurred.I called the dealer and explained the issue. Since the dealer is about an hour away, they agree to pick it up this time. The dealer was unable to reproduce the issue; however, they did notice that the plug wire was again loose and replaced the plug. It appeared the threads on the plug were stripped out. Note: in this instance, the dealer looked at the bike for 15m and called me back and explained nothing was wrong with it. After a long conversation, they agreed to look deeper.Around this same time I also called Yamaha. I explained to them the issue and they appeared dismissive. Stating that if there is indeed an issue, the dealer needs to be able to find it. They referred to my issue as an alleged issue. The rep that took my call was dismissive and basically to me that unless the dealer found the issue, tough luck.To finalize, I went an picked up the *** after being at the dealer twice. This past Friday, May 31st I took the *** to *************************** and the bike died randomly 11 times on my son.I am not sure what the issue is, but clearly this bike is a lemon. I am asking for a replacement *** or a full refund. Neither Yamaha or the dealer is really keen on fixing the issue that is very difficult to reproduce. Sometimes the bike will run for 90 minutes, other times it dies 11 times in 30 minutes like at the *** park. Regardless, 100% unacceptable.{1} Family Powersports ****** *************************************** Service: **************