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Business Profile

Water Services

Kabazon Premuim water

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/16/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last month I saw a delivery man that was bringing bottled water to the apartment complex I live in. So, I asked him about prices. He told me there was a special price of 7.50 a bottle and gave me the number to call. I did and spoke to ******. He confirmed the price and said if I wanted a cooler it would be 8.75 a month, so far all good. Three weeks later ****** is raising the price a dollar more, so much for the special price for new customers. He also told me they would make a delivery every 3 weeks unless I called and said I didn't need anymore water in 3 weeks. So I called because I still had water. He failed to say if I didn't take delivery after 3 weeks then I would have to wait until it was convenient for him to make a delivery. He said they would deliver yesterday and did not ! I called repeatedly yesterday and he ignored my calls and refused to pick up and as usual his voice mail was full. I sent 3 SMS to him before 5:00 pm which were ignored as well. He never called today so I called him to ask what was going on. He then attempted to put the blame on me and even said I was harassing him. So I need him to repay me the 8.75 he just charged for the water cooler's rent this month and to come pick it up and the empty bottles as well. Thanks

    Business Response

    Date: 09/08/2022

    Consumer Response /* (2000, 10, 2022/09/02) */ Resolved Consumer Response /* (2000, 14, 2022/09/02) */ Been resolved

Kabazon Premuim water is NOT a BBB Accredited Business.

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