Business ProfileforBikebling.com

Almost a year ago I purchased a Niner pedal assist mountain bike from Bike Bling. I picked up the bike and when I got it home I opened the box that came with it and the keys for the battery were missing. I called the shop and got the run around. I went into the shop and was assured that if they did not find the keys then a set would be ordered for me. I took the bike into the shop for my free first service and again asked the employees about the keys. I was told that I needed to get them the serial numbers for the bike and the lock. I told them that they now had the bike in their shop and they could get whatever they wanted from the bike itself. Two weeks later when I went into the shop to pick up my bike I was told that they had ordered the keys from Niner. Still to this day I have yet to receive the heys or a replacement lock from Bike Bling. I feel that once they make a sale their customer service goes right out the window. I never once received a phone call from the employees or the owner giving me an update on the key issue. Will never go back and will always tell anyone looking for a bike or parts to avoid this store.