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Conrad Credit CorpThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
12/16/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this debt with charter communications, I do not have a contract with Conrad Acceptance Corporation, they did not provide me with the original contract as i request.Initial Complaint
09/15/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am filing a complaint against Conrad Acceptance Corporation and ******************* for misleading sales practices. My late husband and I were sold a timeshare under false pretenses, believing it to be a permanent vacation home. My husband passed away before it was finished. The unit was in poor condition during me and my familys visit, and despite numerous attempts, the company has been unresponsive to my requests to cancel the agreement. Due to my severe health issues, I am unable to utilize the timeshare and urgently seek assistance in resolving this matter.Initial Complaint
08/26/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Conrad Credit Corporation in ********** Is harassing me about a debt that was sold to them a year ago in 2023 NOT to my knowledge by Travel Resorts of *************************. This debt should NOT have been turned over to Collections as we were paid up. I was informed by Conrad Credit Corporation that they are charging me interest on this debt, they tried to ******* me into paying it off right away without me looking into it. Conrad Credit Corporation Demanded me to give my Bank Account Number. When I refused, *************************** insisted that I give them my Credit Card Number. When I said that I couldnt afford to pay it all at once, the Agent ****** for Conrad Credit Corporation started asking me all sorts of intrusive, personal, bizarre questions (how many pets that I own). The Agent for Conrad Credit Corporation said that these are standard questions that any Bank would ask when applying for a loan. I have NEVER been asked by anyone how many pets I own. The Agent for Conrad Credit Corporation was really pressuring me hard saying its better for me to take care of this debt right away. We were lied to by *********************** at Conrad Credit Corporation, *********************** of Travel Resorts Of America Friday August 23, 2024 stating there was Hope of a Deal it would be accepted but ****** at Conrad was super Nasty with us, accused us, yelled, like we were the Villain when they are acting like the NOT good guy. Travel Resorts is worth 5. 67 Million dollars. We were locked out of our Payment Portal in 2022 with 0 explanation, we PAID our bill, we are on a RECORDED line from what they say as we were simply asking for a deal since we want this fixed and to go back to **********Business response
08/27/2024
Hello,
We do not purchase debt; we are contracted by our clients. We also do not add interest, that was added by the original creditor as well. I personally tried to reach out to the original creditor to see if they would allow some sort of settlement, to which I was informed no. I will be investigating the phone calls.
If you have proof of payments, please supply them. You can send them to ************************************* I will reply with the same response to the other person on the contract that submitted the same complaint.
Initial Complaint
08/26/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Conrad Credit Corporation Is harassing me about a debt that was sold to them by Travel Resorts of America. This debt should not have been turned over to Collections as we were paid up. I was informed by Conrad Credit Corporation that they are charging me interest on this debt and tried to ******* me into paying it off right away without me looking into it. Conrad Credit Corporation Demanded me to give my Bank Account Number. When I refused, *************************** instead that I give them my Credit Card Number. When I said that I couldnt afford to pay it all at once, the Agent for Conrad Credit Corporation started asking me all sorts of intrusive, personal and bizarre questions (how many pets that I own). The Agent for Conrad Credit Corporation said that these are standard questions that any Bank would ask when applying for a loan. I have NEVER been asked by a Bank how many pets I own. The Agent for Conrad Credit Corporation was really pressuring me hard saying its better for me to take care of this debt right away. This Company is worth over $5,000,000Business response
08/27/2024
Hello,
We do not purchase debt; we are contracted by our clients. We also do not add interest, that was added by the original creditor as well. I personally tried to reach out to the original creditor to see if they would allow some sort of settlement, to which I was informed no. I will be investigating the phone calls.
If you have proof of payments, please supply them. You can send them to ************************************* I will reply with the same response to the other person on the contract that submitted the same complaint.Initial Complaint
08/26/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I didn't open an account with them and I don't know who they are. They put on my credit karma that I owed them $789 and that I open the account on April 13, ********* don't put the creditors information.I think that it is a scam. I always pay all my credit cards on time and I was never late. I have a 100% for paying on time. This account is not mine.The company's name is Collection ******************************************************************** Telephone ************* Please help me resolve this error on my credit report. Thanks **** St ******* **********Business response
08/28/2024
Hello,
We will be sending you a copy of your signed agreement with *****************. Please see attached signed agreement. We are here to help, please reach out to our office at ************.
Customer response
08/28/2024
These people were fraudulent. They didn't want me to sign the paper since 2016 that you can see in the attached files. And they can look at all the messages they never sent me any information about the resort and they were laughing at me. Treating me like substandardInitial Complaint
07/11/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I am writing to file a formal complaint against Taino Beach Resort and Clubs regarding the lack of response to my repeated attempts to cancel my timeshare.Despite multiple efforts to contact Taino Beach Resort and Clubs' customer service department regarding the cancellation of my timeshare, I have not received any response. It is imperative to highlight that my primary goal is to cancel the timeshare without incurring any additional costs. After a thorough assessment of my financial circumstances, I have determined that continuing with the timeshare is no longer a viable option for me. I have previously reached out to the customer service department, expressing my intent to cancel the timeshare and seeking guidance on the necessary steps, but to no avail.I respectfully request your intervention in facilitating communication with ****************** and Clubs to provide me with an update on the status of my timeshare account and the progress of my cancellation request. Additionally, I would like clarification on the specific steps required to proceed with the cancellation process, including any essential documentation or information that *** be necessary.I trust that the Better Business Bureau will assist in addressing this matter promptly and efficiently. Your attention to this issue is greatly appreciated, and I look forward to a resolution that is fair and satisfactory. Thank you for your assistance.Business response
07/12/2024
Hello,
Your account was cancelled by Taino Beach in 2021. We do NOT have any active accounts under your name.
Initial Complaint
06/02/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
i am not liable for this debt with stay savers vacations. I do not have a contract with the creditor conrad credit corp,they did not provide me with the original contract as i requested. This debt is not mine,and was amassed fraudulently,and is a part of an identity theft case.I have provided supporting documents to conrad credit corp in form of an official police report from my local police department, as well as a fraud report from the federal trade commission. i am requesting that conrad credit corp derogatory and erroneous information be removed from my credit report expeditiously.Initial Complaint
05/28/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this debt with CONRAD CREDIT CORP, I do not have a contract with CONRAD CREDIT CORP, they did not provide me the original contract as I requestedInitial Complaint
05/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
in 2015 my family went to ********,******* and these people kept following us and telling us they have all kinds of gifts for us.So they bring us to this ***************** place in this room and keep like coercing us and forcing us to sign these papers and really high pressuring us to sign and they will rent this timeshare to other people and we will make money,and all these lies.Next thing you know we finally get out of there and a few days later we make it home,and my wife and i keep calling every number we have for them and nobody answers and i immediately email them and try to leave messages everywhere telling them that we are not interested in this timeshare and never were and that they forced us to sign.All of a sudden a few years go by never ever getting a call or email back from *****************,we start getting these bills from Conrad Acceptance Corp.,which we believe is part of this scam,and also these other have been bothering us to let them get this timeshare agreement off our hands for 2000.00.I think this is another part of the scam,but now its been almost 10 years and Conrad Acceptcance Corp.is harassing us again like before they even used to call and threaten my family.These people have caused my family and I so much stress that some of us are showing signs of PTSD.My family and i would like our money back that they charged on our credit card for almost ******* USD,and we would like all of them to kindly leave my family and I alone.I even tried calling many times and there was never an answer of any kind to even be able to ever go to this timeshare which we truly believe doesn't even exist,so please tell this Conrad Acceptance Corp.to leave us alone because it is illegal to harass people especially when we immediately cancelled this non-existant timeshare within 2 days of even being extremely highly pressured into signing it which is illegal to do especially to a first time ever tourist who was given many drinks intentionally and wrongfully coerced.Business response
05/29/2024
Hello,
Please reach out to our offices and we can help you with this contract. You can reach our office at ************.
Customer response
05/30/2024
I tried talking to Conrad Acceptance and again they are just trying to harass my family and I and i tried telling them many times to leave us alone and the people that are really at fault is *****************,********please get in touch with them with my original complaint ASAP has they are causing my family and I very serious stress where we are showing signs of PTSD and please try to take care of this matter ASAP thanks *********, *************************.Initial Complaint
11/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company bought out my loan for my timeshare from another lender a few months ago. Since that time they keep telling me that my payments didnt go through and keep tacking on late fees. I called and they said they would fix it. Then I have received more billing statements indicating I owe late fees and a missed payment. I have not missed any payments and want this issue resolved immediately before they start affecting my credit score. I appreciate your help and assistance
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Customer Complaints Summary
15 total complaints in the last 3 years.
9 complaints closed in the last 12 months.
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