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Find a Location

Mossy Volkswagen Escondido has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mossy Volkswagen Escondido

      1695 Auto Park Way Escondido, CA 92029-2008

      BBB Accredited Business
    • Mossy Volkswagen Escondido

      4625 Brinnell St San Diego, CA 92111-2301

      BBB Accredited Business

    Business ProfileforMossy Volkswagen Escondido

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2015

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers automotive sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Mossy Volkswagen Escondido has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mossy Volkswagen Escondido

        1695 Auto Park Way Escondido, CA 92029-2008

        BBB Accredited Business
      • Mossy Volkswagen Escondido

        4625 Brinnell St San Diego, CA 92111-2301

        BBB Accredited Business
      Location of This Business
      1695 Auto Park Way, Escondido, CA 92029-2008
      BBB File Opened:
      4/19/2013
      Years in Business:
      13
      Business Started:
      10/8/2010
      Business Incorporated:
      10/8/2010
      Accredited Since:
      3/20/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mossy Automotive Group II LLC
      Business Management
      • Ms. Patsy Jones, Corporate Purchasing Manager
      • Mr. Philip Edward Mossy, CEO
      • Mr. Josh Rippo, General Manager
      • Mr. Daniel Chavez, Associate
      • Mr. Peter Mossy, Vice President
      Contact Information

      Principal

      • Mr. Philip Edward Mossy, CEO

      Customer Contact

      • Ms. Patsy Jones, Corporate Purchasing Manager
      • Mr. Daniel Chavez, Associate
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/16/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      My Vehicle was brought in for a recall and stayed with the business for almost a month. Upon speaking with the service representative, it was determined that they would pay for my lease payment for that month and had asked for documentation so they could cut a check and mail it to me. So my last correspondence was them confirming my address and that a check would be mailed out. I followed up with multiple texts and emails to the service manager and the associates with absolutely no response from anyone for almost 2 months now.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael B

      1 star

      01/03/2024

      Long story short, purchased a slightly used Atlas cross sport with 24k miles from this dealership. This vehicle has been in **************** since I've purchased it with various issues, engine, brakes, suspension and now the transmission has been feeling really weird. This vehicle is unreliable, have had to postpone my knee surgery as this vehicle is unpredictable. Once you complain they will go **** Save yourself some trouble and go to a different VW group to purchase a vehicle.The sales manager ****** has a nasty attitude and will refuse to speak to you. He acts like he's odd on top of the world. He is unprofessional and doesn't speak to customers professionally.The Service ************************* has a big ego as well. They tried charging me for repairs after VW ******* engineers had stated that parts were defective. This has been an ongoing issues since I purchased the vehicle.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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