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Find a Location

Boyer Pools and Spa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBoyer Pools and Spa

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers pool and spa contractor services. 

    Business Details

    Location of This Business
    Fallbrook, CA 92028-9568
    BBB File Opened:
    8/8/2002
    Years in Business:
    35
    Business Started:
    10/16/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Robert G Boyer, Owner
    • Mr. Brian Lamprey, Owner
    Contact Information

    Principal

    • Mr. Robert G Boyer, Owner
    • Mr. Brian Lamprey, Owner

    Customer Contact

    • Mr. Robert G Boyer, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    September/October 2021 We hired Boyer Pools to do a background makeover, pool/spa with concrete wrap around to the front porch and driveway to include a drainage system. The Job was completed April 2022. I believe March 2023 we contacted Boyer Pools because with all the rain weve had our front yard was overflowing with water due to lazy drainage that was just capped and not connected with all the other plumbing/drainage. 6 phone calls and still nobody has been here to look at the problem.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael V

    1 star

    05/11/2024

    Do not work with Boyer Pools! ***** is the Partner/Owner and built our pool and it was immediately defective which he admitted many times. The pool company that ***** referred stated that the defect was not normal and suggested we ask Boyer Pools to fix it which ***** agreed to. It was our fault for believing him but ***** pushed back the fix many times for several reasons. Some of it made sense (rain, weather, etc.) but sometimes he said that the sub-contractors wouldnt respond to him (which is a sign in itself). After pushing him more recently to get this done before summer season ***** became even less responsive. He doesnt activate his voicemail nor answer his phone so the only real way to reach him is by text which he obviously can choose to ignore (which he does). At this point ***** has indicated he has having huge problems financially with the company basically stating that he wont fix it as he promised. We had a separate companies give us quotes to fix the problem and they mentioned that Boyer Pools has closed. If this is the case then hopefully they dont contract with other potential victims. If they are still in business PLEASE DONT work with them. By only texting I have all communications from ***** stating that the pool is defective and that he would fix it. Now he has disappeared.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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