Business ProfileforJet Black Tint & Glass

Appointment date: April 9th.Reasons for refund: There are a lot of reasons for this refund request and I want you to understand it from a customer perspective. I got my windows tinted at Jet Black, at ************************************. First of all, when I got into my car I noticed right away that the tints were purple. normally a tint turns purple after a few months or years if it's a very cheap quality, but in this case, the tint was so cheaply dyed and was purple right away. this is ridiculous. Also, it had a lot of bubbles. So I waited a few weeks, even months for the bubbles to go away, but no, there were lots of bubbles, imperfections, and poorly cut edges. IT LOOKS TERRIBLE! When I asked for a refund at the location I provided above, the manager at the location started coming up with excuses and lies. he refused to give me a refund. When I first took my car at this location, this guy (the manager) told me that It would be done in 4-5 hours. IT TOOK HIM 8+ hours to get it done. Also, there were footprints on the back side of my front seats(probably while installing the back windshield tint), but he didn't even wipe them down. I can not trust this company and the shop with my car to get my window tints redone!. Again this is terrible customer service. I felt very disrespected both times, when I first got there, and the second time when I requested a refund. This is terrible service and terrible customer service. I felt and wanted to write 1-star reviews for both the shop and the company. Thank you for understanding! They charged me $490