Complaints

This profile includes complaints for Kings Credit Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Kings Credit Services

  510 N Douty St Hanford, CA 93230-3911

• 

  Kings Credit Services

  96 Shaw Ave Ste 221 Clovis, CA 93612-3842

• 

  Kings Credit Services

  PO Box 950 Hanford, CA 93232-0950

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/09/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I opened my keys ng size credit card arnd Nov D c 2024 and purchased 2 sweatshirts for a Xmas gift. I applied online for the credit card and was approved. I did not recv the card or a bill until early January. As soon as I recvd I made a payment of my balance for the 2 sweatshirts which was my entire balance due. Next thing I know I get a bill of 30 for past due. I contact them and spent over 40 minutes on the phone w them explaining the situation. At first I was offered half off the late fee. I said no, I would not be paying a late fee because I was not late. Eventually she agreed and said it *** be a one time courtesy. I couldn't argue anymore .. they had already taken almost an hour of my time and ultimately the fee was being waved. So yesterday I recvd a txt and a phone call. I contact them this evening and now I'm told my balance is 60. What? Yup. 2 late fees now. I explained the situation was put on hold and again was offered half off my late fees! No! These were supposed to be waived. He said they were not. So I requested they close my acct. This company is randomly assigning late fees and hoping *** will agree to half off their ridiculous practice just to be done with them. This is NOT fair business practice and is prewing on ppl.

• Initial Complaint

  Date:12/13/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Trying to sell my house and this popped up. Dont know about it. Tryed to call them and they r not in business anymore. Can you help with this? *******

• Initial Complaint

  Date:11/18/2024

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Kings Credit Services Engaged in Deceptive Practices Kings Credit Services, the now-defunct debt collector for JD Home Rentals, extorted $350 from me under false pretenses. Despite my repeated requests for proof of the debt, they ignored my evidence and provided none. After harassing me into paying, they failed to provide any written confirmation that the matter was resolved or my personal information was removed.Given their defunct status, I demand a refund of the $350 I paid. This would serve as a small gesture of acknowledgment for the unjust charge they levied and the manipulation I endured. Their shady practices have left me with no assurance that my account is cleared.Avoid these companies at all costs.

• Initial Complaint

  Date:09/26/2024

  Type:Service or Repair Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Our office has called numerous times in the past two months. We have sent a formal letter in the mail in regards to this issue. We also went to the ******* location. We seen a for sale/rent sign outside the business and need to know if you are moving locations or is the business done all together.

  Business Response

  Date: 09/30/2024

  Our Board of Directors made the decision to close the business effective September 30, 2024.

  If you have any questions, please feel free to contact attorney **** ****** with ********************* He is the attorney handling the closing of the business. His number is ************.

  Thank you

• Initial Complaint

  Date:09/20/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I noticed the account from my ********************** report and called the company. I spoke with a representative named *****. The amount was 701 from *************************. The hospital closed in January 2023. She told me to verify the dates and amounts with my insurance. She also said one of the dates of service was after the hospital closed. I asked her how I could have been seen after the hospital was closed. I called my insurance company and they told me the dates I had were not any dates they had on record. I called back and told ***** what I was told. She then looked through the accounts which dated back to 2021. She told me they were too old to collect on and not to worry. The next month's fees were added. I called back and had to speak with someone else. That person told me I did owe the amount and said they would get in touch with ****** Community to verify the debt and get back to me. A month passed and I heard nothing. I called back and was told I had to wait. Another month I called again and talked to ***** and was told I had to wait. The collection amount is now at $795.00 up from ****** from 3 months ago. The company has never sent me a bill or correspondence. I have not paid anything to this company

  Business Response

  Date: 09/24/2024

  Thank you for contacting our office. The account from ****** has been requested to be removed from your credit. 

• Initial Complaint

  Date:09/11/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a collection letter from Kings Credit Services, P.O. *******************************. *************. *************** stating they were trying to collect a debt that I owed to ******************** MD in the amount of $30.00 and $2.66 interest for a total of $32.66. The letter states I have till 9/16/2024 to dispute all or part of the claim by calling or writing. I have called the office 5 times and have left messages, I have also emailed them with no response. I called **************** on 9/11/2024 and spoke with ***** who does the billing and explained to her that I had paid the bill on July 3, 2024 in person at the office with cash. ***** asked me a few questions and she finally found my payment. I asked ***** if she could let Kings Credit services know that it was paid. I told her I had called them 5 times and left messages and sent email with no response. ***** then informed me that they were not returning any if her calls snd messages either. ***** then told me that a patient had gone by the office of Kings Credit Services where she found a note on the door that they were closed permanently. ***** called Dr. ***** account person and told them about them being closed and ***** said she doesn't know what to do because they were not informed that the business would be closing. Now I'm worried that my credit is going to take a hit because of this collect on file when it should never have happened in the first place.

  Business Response

  Date: 09/13/2024

  We have removed this account from your ********************** report. Sorry for any inconvenience.

• Initial Complaint

  Date:08/15/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with kings credit service, I do not have a contract with king credit service, LP, they did not provide me with the original contract as I requested.

  Business Response

  Date: 08/15/2024

  We can provide a statement no problem and might have already provided it to ****** but we need an account number or reference number to verify that we have the correct account and statement. Thank You 

  Customer Answer

  Date: 08/19/2024

  
  This is how it shows on my credit report hope this helps
  

  Business Response

  Date: 08/22/2024

  I have requested an itemized statement for ******. We have the address of ******************************* on file. This account was sent to our office 05/11/2023. At which time a notice was sent out to the above address. We have the phone number of ************ and phone calls were made. This info was sent from ************************** 

• Initial Complaint

  Date:08/08/2024

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with KINGS CREDIT SERVICE. I do not have a contract with them. They did not provide me with the original contract as requested.

  Business Response

  Date: 08/12/2024

  We have a couple different accounts here for ********. If she could provide an account number we can give her more information on the one she is referring to. Phone calls have been made and letters sent. When Kings Credit called the number that also matches this complaint we were told it was not her.

• Initial Complaint

  Date:05/07/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear *** or Madam:I am a victim of identity theft. The information listed below, which appears on my credit report, does not relate to any transaction(s) that I have made. It is the result of identity theft.1. KINGS CREDIT SERVICE ************************************* Please block this information from my credit report, pursuant to section 605B of the Fair Credit Reporting Act, and send the required notifications to all furnishers of this information.Enclosed are the following:* A copy of my credit report I received from your company. The fraudulent items are circled.* A copy of my Identity Theft Report and proof of my identity.* A copy of section 605B of the Fair Credit Reporting Act, which requires you to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher(s) of that information.I appreciate your prompt attention to this matter, and await your reply.Sincerely,?*************************

  Business Response

  Date: 05/08/2024

  This Account is for a doctor **** with ******************************* Its for a date of service December 04, 2020. She was spoken to in November of 2023 about account and spoke of payment options and at this point she hung up on Kings Credit Services. Multiple attempts to reach her after that were made but no contact was made again. She is aware of this account and it is not a "transaction" of a purchase or something of that sort.

• Initial Complaint

  Date:03/05/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am outraged by the unprofessional and unethical behavior of Kings Credit Services in their handling of my dispute with ***************. Despite providing irrefutable proof, they have chosen to ignore the facts and side with the notorious slumlord, perpetuating exploitation and injustice.Specifically, I provided evidence of the carpets' pristine condition, yet Kings Credit Services had the audacity to demand receipts for professional carpet shampooing, a ludicrous request. Moreover, they failed to review my valid 30-Day Notice and ignored the landlord's history of draining deposits and habitability controversies.Kings Credit Services' actions are a clear breach of trust and duty. Their questionable "Pending" CA Collection License only adds to my concerns. I demand a swift resolution and expect a thorough investigation into their practices.I have provided abundant evidence and will attach once again here also. I trust that the BBB will take appropriate action to hold Kings Credit Services accountable for their egregious behavior.

  Business Response

  Date: 03/06/2024

  ****** has been spoken to multiple times. We have been in contact with the client to get him information he is requesting. He has sent pictures in which they have been reviewed. He requested receipts for the carpet cleaning which were provided. Carpet cleaning is a standard move out procedure in which was explained also. There was a miss understanding with the client or ****** providing the receipts on the carpet cleaning. We did not demand he provide the receipts.  Mr also did not give a proper 30 day notice. 

  Customer Answer

  Date: 03/08/2024

   I am rejecting this response because:
  I categorically reject Kings Credit Services' deceitful response to my BBB complaint. Their attempt to shift the burden of proof is a brazen deception, and their claims are riddled with lies. Photographic evidence irrefutably proves the carpets were brand-new at move-in and left spotless at move-out, annihilating their shampooing claim. The manager's personal acceptance of the 30-Day Notice on Belmont, on 08/24/2023, confirms my proper notice and their obligation to honor prorated rent, which they've failed to do, pillaging my entire $1,125 security deposit instead. I'm not liable for standard turnover costs, a security deposit's not intended for normal wear and tear, as stipulated in California Civil Code ****** (b) (2). Kings Credit Services' failure to provide proof of extraordinary wear and tear is a glaring admission of their lack of evidence, and their receipts claim is a bald-faced lie. Even if receipts existed, they cannot legally use the security deposit for standard turnover costsmy timestamped evidence proves the carpets were left immaculate. Kings Credit Services' response is a desperate attempt to manipulate the situation. I demand they cease all collection activities, remove the fraudulent debt from my credit report, and acknowledge the truthnow.