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Business Profile

Plumber

Albert Nahman Plumbing Heating and Cooling

Reviews

Customer Review Ratings

3/5 stars

Average of 15 Customer Reviews

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Review Details

  • Review fromMike C

    Date: 04/15/2025

    5 stars

    Mike C

    Date: 04/15/2025

    Albert Nahman plumbing technician was very professional and repaired my bathroom faucet issue very quickly. I highly recommend any one who needs plumbing repairs to contact them!**** ***** ( retired ******

    Albert Nahman Plumbing Heating and Cooling

    Date: 04/17/2025

    Thanks ****, glad we were able to help. Appreciate the kind words!
  • Review fromRuth G

    Date: 04/05/2025

    5 stars

    Ruth G

    Date: 04/05/2025

    Very easy to get an appointment and our technician, *****, was great!

    Albert Nahman Plumbing Heating and Cooling

    Date: 04/07/2025

    Thanks ****, we really appreciate the kind words!
  • Review fromChris R

    Date: 02/12/2025

    5 stars

    Chris R

    Date: 02/12/2025

    Hard to believe it's been about 40 years that Albert Nahman has been taking care of my house's plumbing and heating needs - keeping our 1912 Ruud tankless water heater going strong well after no spare parts were available, then installing a current-generation AquaStar. Their team of consummate professionals has never disappointed, always friendly and able to answer all questions. I'll give ***** an extra Shout Out for his super friendly demeanor and superb leak detector installation last week.

    Albert Nahman Plumbing Heating and Cooling

    Date: 02/13/2025

    Amazing - thank you ***** for the kind, thoughtful review. We're proud to be able to support your home for all of these years and we hope to do so for decades to come! We'll also send ***** your extra kudos as well!
  • Review fromBruce T

    Date: 12/08/2024

    5 stars

    Bruce T

    Date: 12/08/2024

    Great total experience with Evan of Nathan Plumbing from start to finish! I’ll call them again whenever I have a plumbing/hvac issue.

    Albert Nahman Plumbing Heating and Cooling

    Date: 12/12/2024

    Thanks ***** - appreciate the review, glad we could help!
  • Review fromMichael R

    Date: 11/18/2024

    1 star

    Michael R

    Date: 11/18/2024

    They price by the job and the amount of time they think they will need. We paid over $700 for 1 hour and 10 minutes (from start to finish) total time at the apartment to unclog a toilet. Yes he had to unbolt the toilet and snake, but really, that was worth $700? ( the bill started at $1100 and we got a $400 credit). I would NOT use this company for this unfair pricing scheme.

    Albert Nahman Plumbing Heating and Cooling

    Date: 11/19/2024

    Hi *******- we're sorry to hear we didn't meet your expectation. Our policy, which is consistent with industry standard is to do flat rate pricing so customers can decide and approve before proceeding. We find that this is better for customers so they're not subsequently surprised by the bill after the work is done. Please give us a call if you feel that we didn't properly explain the cost/scope of the job before you approved it.
  • Review fromShelley S

    Date: 11/05/2024

    5 stars

    Shelley S

    Date: 11/05/2024

    ****** *******, professional plumber, is respectful, professional, patient, and kind. He is a prime example of the right stuff when representing a business well. Kudos for having him on your team!!

    Albert Nahman Plumbing Heating and Cooling

    Date: 11/06/2024

    *******- Thank you so much for this kind review! We'll pass your kudos along to ******.
  • Review fromVictor M

    Date: 10/19/2024

    4 stars

    Victor M

    Date: 10/19/2024

    Initial in person meeting with a company representative occurred today with purpose of gathering information and generating a quotation. Jason was on time and completed taking measurements and pictures. All was great except for his accidental removal of our doorbell cam that set off an alarm. We were not expecting but understand that the $79 few for today will be subtracted for any future work.

    Albert Nahman Plumbing Heating and Cooling

    Date: 10/20/2024

    Hi Viktor- thanks for your review and feedback. Great to hear you were pleased with Jason's work and sorry to hear about the mishap with the alarm. We'll aim to do better about communicating the $79 dispatch fee next time but you are correct that it will be applied to future work. Thanks again for choosing Albert Nahman!
  • Review fromAndreas Z

    Date: 10/06/2024

    1 star

    Andreas Z

    Date: 10/06/2024

    10/6/2024 - Ongoing Toilet Leak Issue Unresolved Since February Dear Albert Nahman Plumbing,I hope this message finds you well. I am writing to express my extreme frustration regarding the ongoing toilet leak issue that has yet to be resolved, despite numerous attempts to rectify it.The problem began in February 2024, when my toilet started leaking and refilling its tank every 2 to 4 hours. Since March 18, 2024, I have had five appointments with your team to address this issue. I have paid a total of $545 for a new canister flush valve and a new toilet fill valve, yet the toilet continues to leak exactly the same way it did before.What is particularly disheartening is the lack of communication since August. I have repeatedly tried to reach out via email and phone, but my messages have gone unanswered (August to October). I chose your company based on your good ratings and the assumption that I would receive quality service from a licensed plumber. Unfortunately, my experience has been quite the opposite.I would appreciate a prompt response to this matter and a clear plan for how we can finally resolve the leak. Thank you for your attention to this urgent issue.Sincerely,Andreas

    Albert Nahman Plumbing Heating and Cooling

    Date: 10/09/2024

    Hi Andreas- *** really sorry to hear about your experience. That's not the standard of service we aim to deliver for our customers. Our ******************** manager Alfonz should have recently reached out to you and offered to replace the toilet at no cost to you. I hope that resolves your problem and that you'll give us another chance. Best,***
  • Review frommanmohan c

    Date: 09/22/2024

    1 star

    manmohan c

    Date: 09/22/2024

    The technician lied that he found and fixed the problem. This fix worked not even 10 minutes.He was called back and found a different problem for the same issue.The tech was very rude. They wanted to charge me more labor in additional money they had already charged.Not an honest business. Do not deal with them.

    Albert Nahman Plumbing Heating and Cooling

    Date: 09/24/2024

    Hi there- I'm sorry to hear about your experience. Our goal is to offer 5 star service every time and it sounds like we missed the ***** Please give u a call back at your convenience so we can have a manager discuss how we can make things right. ***
  • Review fromTom C

    Date: 09/12/2024

    4 stars

    Tom C

    Date: 09/12/2024

    The Nahman tech diagnosed and fixed the problem with our toilet. He was fast, efficient and friendly. The price was fair. Weve always been satisfied with the companys work.

    Albert Nahman Plumbing Heating and Cooling

    Date: 09/19/2024

    Thanks ***, appreciate you taking the time to share your feedback!

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