Business ProfileforCity Mechanical, Inc.

City Mechanical was contacted by us to find and fix a leak in our HVAC system in Nov 2023. They came twice and gave us an estimate of approximately $18,700 to find and fix the leak. We did not engage them; however, they sent over a bill of $922 for 4 hours of "work" and a truck fee. They never did any work and are now threatening to take us to collections.They claim that they had disclosed the hourly fee, truck fee, and hourly minimum to us and our contractor. They also claimed we agreed to this. All of this is untrue. While they disclosed the hourly fee over the phone, this was never specified to us that we would be paying them to come and provide an estimate (like how most contractors work). Also, they came twice to provide this estimate and still never even found the leak and somehow needed a "truck" to do no work. They also claim that our contractor agreed to all of these fees in advance, which our contractor has verified that he had not.NONE OF THEIR CLAIMED CHARGES OR WORK WERE EVER PROVIDED IN WRITING NOR DID WE SIGN ANY CONTRACT. If they had done so, we would certainly have looked elsewhere for a mechanic who would have provided an estimate for free. Again, we neither verbally nor in writing agreed to any of their charges.On a related note, we engaged another mechanic to find the leak, which they found within 45 min in 1 visit (and no "truck fee") and charged us less than $4000 to find the leak, fix it, and complete related HVAC work.We have not paid them anything, nor were we planning to do so. However, we need some assistance in dealing with their threat to take us to collections. Also, based on their online reviews, we believe they are engaging in deceptive practices.