Collections Agencies
Huntington Financial ServicesThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Huntington Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 17 Customer Reviews
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Review fromAnthony D
Date: 01/29/2025
5 stars** Best debt collector Ive ever dealt with. They will treat you like a human being **No one wants to be in debt or in a position wherein collection agencies are calling you. Life happens and these moments can be stressful. That being said Ive been in an unfamiliar territory financially and navigating my debt and collections has been rough. When I finally had enough courage to call and face my financial responsibilities Im glad that my debt was passed to Huntington Financial by that time. Speaking with **** and *****, made me feel like a human being. They showed empathy and were completely willing to work with me on a payment schedule that worked for them and me. This was a huge difference as many collectors are self serving. In dealing with both of these individuals I firmly believe anyone leaving a negative review is a result of deflection from their personal stressful situation.Thank you both for the experience, quick resolution and empathy in getting this matter handled efficiently. -******* DReview fromBradley C
Date: 08/13/2024
5 starsBradley C
Date: 08/13/2024
I dealt with ***** from Huntington Financial Services to resolve a debt. ***** was kind, considerate, and provided a flexible payment option for me to make good on my debt. The interaction was pleasant and productive.Huntington Financial Services
Date: 08/14/2024
We appreciate the feedback and it helps us with training, we are always trying to make the collection process less intimidating for the consumerReview fromWilliam E
Date: 06/13/2024
1 starI keep asking for them to mail me proof of a debt. They refuse to send me a validation of debt. Theyre rude have threatened me. Trying to intimidate me. What they didnt realize is my phone automatically records them. Ive forworded the conversation to the state attorneys office an am currently getting a restraining order against this attorneys office. Theyre employee ************************* is also mentioned in the criminal complaint. The complaint is bad enough that theyre considering criminal charges of harassment an threats of violence Once it goes through *** post the court case docket back up here for everyone to see.Review fromAbney T
Date: 05/29/2024
5 starsAbney T
Date: 05/29/2024
I talked with **** and he was really helpful, sweet and understanding. He explained my options with payment plans and was very patient with me when I explained the circumstances around the debt I owe. Calls from debt collectors can be really anxiety-inducing and scary, but **** really made me feel comfortable and relaxed when figuring out how to fully collect this debt. Definitely recommend working with **** specifically!!Huntington Financial Services
Date: 07/03/2024
That is wonderful, we try very hard and this helps with training, thank youReview fromDana R
Date: 05/24/2024
5 starsDana R
Date: 05/24/2024
I had a great experience with Huntington Financial. They were willing to work with me for what they needed to collect, and were very polite unlike other collection agencies. I was pleased to have someone understanding and kind to work with.Huntington Financial Services
Date: 05/27/2024
Thank you, that helps us with ongoing compliance and trainingReview fromChristine L
Date: 03/04/2024
5 starsChristine L
Date: 03/04/2024
I talked to **** about a debt I owed. He happily provided the proof of debt and was extremely friendly. I am going through an extremely tough time right now so we were able to work out a payment plan for less than half what was owed that worked for me. I really appreciate the willingness to work with me and I felt truly heard.Huntington Financial Services
Date: 03/05/2024
Thank you, that helps with training and good to hear he was able to helpReview fromJennifer R
Date: 11/22/2023
1 starJennifer R
Date: 11/22/2023
Absolutely horrible company to work with. Nobody wants to be in the position of having a debt go to a collector but respect is still due to the consumer. The gentleman I spoke with, ****, who is apparently the manager, is condescending, rude and aggressive. They send text messages out threatening to make contact with your employer. In PA, they can call your employer to verify your location but it is illegal for them to tell your employer you owe a debt so the text messaging is threatening in a way that it does not need to be. When I pulled my credit report to verify the debt, it was listed with another agency, which then began an argument, which ended in **** telling me I am just trying to avoid paying the debt. If I was trying to avoid paying it, I never would have taken it upon myself to make contact to resolve the issue.There is no reason for a company to treat a consumer how I was treated. They were not even giving me the correct information. I am sure I will get a reply back like everyone else on this tread calling me a liar and saying none of it is true but it absolutely is.**** is not professional and is horrible at his job.Huntington Financial Services
Date: 11/27/2023
We are sorry about your experience and we believe misinterpreted between just straight forward business and the truth versus rude behavior. You followed the chain of title and that lead you to our company. We have ceased contact and we remain open and willing to help resolve your outstanding obligation provided you contact our office.Review fromMel B
Date: 10/09/2023
1 starMel B
Date: 10/09/2023
I got a call from this company at my place of employment. I asked for documentation of what this supposed debt I owe to be sent to my email address. This company said I should already have it from the original time the debt was incurred 3 years ago. I told them again I needed some sort of documentation as I believed that this was some sort of fraud (which I did have happen from a previous relationship of someone claiming to be me around this time, 3 years ago). They said no this is not fraud, you did this and you owe the money. I then said you are calling me at work and not call me at my place of employment, and hung up. They immediately called me back and again-I said do not call my place of employment, it is a violation to do so whoever you are, after I just told you in my prior conversation not to. They said he had every right to call me at my place of employment because it had been verified where I work and live. They said your call is being recorded, well good because you just violated an FTCPA law by calling me back right after I told you not to call my place of employment. Very strange call, but nonetheless it violated clear laws. I hope there is a class action lawsuit against this company out there, I would join. Very poor practices whether this is fraud or not. I will be curious to see if they send me the documentation I asked for.Huntington Financial Services
Date: 10/10/2023
We apologize for any misconduct, that is not how we train our employees. We will supply you with the requested documents to ************************ We will remain open and willing to help you resolve your outstanding obligation. For now we have ceased all collection activity until we supply you with the request documents.Review fromCynthia D
Date: 04/28/2023
5 starsCynthia D
Date: 04/28/2023
They were great people, very helpful . They did everything possible to make it as easy as possible to repay my debtHuntington Financial Services
Date: 04/30/2023
Thank you, that helps with training and we appreciate the nice words. We are always happy to help.Review fromCathy J
Date: 04/26/2023
1 starCathy J
Date: 04/26/2023
I think this is a sleazy dent collection purchasing company like so many others who use smooth approaches to get you to divulge some else's personal contact information. Someone called me all friendly using my first name and saying "Hi this is (******'s alleged first name only) " and proceeding to try to get my son's phone number with some bogus story. Shame on places like this that violate rules and regulations by misrepresenting why they're calling you.Huntington Financial Services
Date: 04/28/2023
The allegations are somewhat true, yes we are friendly. It is completely legal under the ***** to leave a message with a third party. Maybe ****************** should tell her son to not use her as a reference or possible contact number.
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