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Business Profile

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AliDropship

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for AliDropship's headquarters and its corporate-owned locations. To view all corporate locations, see

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AliDropship has 4 locations, listed below.

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    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/30/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid Alidropship for an established store. I have asked several times before the transfer of the store if it has customers and if revenue is verified. Their reps confirmed. When the store was transferred I saw one customer and the revenue that is advertised for the established store is not verified. What would I pay almost $2000 for a store that made less than $200. I paid $1840 pulse 39 hosting fees through wire transfer. I asked for a refund right away and contacted the CEO/founder and many other people but no response from the company.
    • Initial Complaint

      Date:10/26/2022

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Alidrop shop assured me that their product could be used in **, implying that this would allow access to ** and ** markets for this site, yet once the site was set up and I accessed the site, I saw it was for US markets only (which I knew nothing about). I ran the site for a few months (because I had paid for it, so felt obliged to try it instead of wasting my money) but the site failed to make any real headway. Alidropship claim to have a bullet proof ******** ads methodology but despite me following their blueprint, nothing really worked. The site, ads and effort came at a significant cost to me and so I am looking for a refund of all costs because I believe it was missold and I was lied to.
    • Initial Complaint

      Date:10/12/2022

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid around $1000 for a store that is supposed to generate $500,000 in revenue. They say you can cancel and get a refund but it has been 9 months since I requested a refund of what I paid. This entire site is a scam. Don't purchase anything from them. Probably won't get a response from the company as they only answer a select few people.

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