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Find a Location

Mercedes Benz Classic Center USA has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMercedes Benz Classic Center USA

    Classic Car Dealers

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Arizona Attorney General v Mercedes-Benz USA LLC

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven

    On January 8, 2019, Arizona Attorney General filed a Complaint against Mercedes-Benz USA LLC. Charges filed allege the business is in violation of State law prohibiting false and deceptive acts and practices. The business aggressively and consistently marketed BlueTEC as "the world's cleanest and most advanced diesel" with "ultra-low emissions, high fuel economy and responsive performance" that emits "up to 30% lower greenhouse-gas emissions than gasoline." 

    The matter is pending.

    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers Mercedes Benz vehicles for sale and maintenance services.

    Business Details

    Location of This Business
    9 Whatney, Irvine, CA 92618-2808
    BBB File Opened:
    10/23/2013
    Years in Business:
    27
    Business Started:
    12/20/1996
    Business Incorporated:
    5/26/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mercedes Benz USA LLC
    Business Management
    • Mr. Michael Kunz, General Manager
    • Mr. Stephen Cannon, CEO
    Contact Information

    Principal

    • Mr. Stephen Cannon, CEO

    Customer Contact

    • Mr. Michael Kunz, General Manager
    Additional Contact Information

    Fax Numbers

    • (949) 598-4850
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I own a 2017 Mercedes GLC 300 VIN# *****************. I am mortified that the front panel between the panorama roof and front windshield flew off of my car. I am embarrassed and humiliated to be driving a Mercedes with a major part of the car missing. This is a dangerous and has caused me a great inconvenience. When I drive my car makes a whistle sound that is disturbing. I need this situation rectified immediately so I can be restored to wholeness. There was a recall on my car type for this very problem however my VIN was not included and it needs to be included. I reported this to the Department of safety and transportation, MB in **********, ** and MBUSA and no response as of yet. Never in a million years would I expect a major part like a panel to fly off my Mercedes. This is poor craftsmanship. There was pouring down storm and I had a lot of condensation on my front window that was unusual. Now I am concerned that the missing panel may exasperate the issue by causing other problems like water leaking in other places of my vehicle causing more damage or if mold can get in my car. I need MBUSA to fix this situation please. This has been a horrible experience as a first time Mercedes owner. I am afraid to open my Sunroof and hoping the moisture isn't coming into my vehicle. Please call me with an amicable resolution upon receipt of this complaint. I included 2 pictures, one is what it looks like with the front panel on and one with the front panel missing. This is a malfunction on my vehicle that needs to be corrected and resolved immediately.Thank you,*******************

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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