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Business Profile

Collections Agencies

EGS Financial Care Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for EGS Financial Care Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

EGS Financial Care Inc has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • EGS Financial Care Inc

      5161 California Ave Ste 100 Irvine, CA 92617-8002

    • EGS Financial Care Inc

      408 Leon Sullivan Way Charleston, WV 25301-1831

    • EGS Financial Care Inc

      8285 West 3500 South Magna, UT 84044

    • EGS Financial Care Inc

      4740 Baxter Rd. Suite 100 Virginia Beach, VA 23462

    • EGS Financial Care Inc

      2703 N US Highway 75 Sherman, TX 75090-2567

    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/06/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We reviewed a threatening letter demanding full payment, yet there is no mention of what the payment is for or who is requesting the payment (for default). We owe no money to any party for a service that was completed and see this as an attempt to extort money.

    • Initial Complaint

      Date:07/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This collection agency is making attempts to collect a completely false debt. I have no existing or preexisting accounts ever associated with the company they are collecting for, supposedly being **** I have tried calling and was told dont worry about this which is a very odd answer and yet they still continue to harass me with letters and emails and text messages. This collection seems very much like an elaborate scam.

    • Initial Complaint

      Date:06/03/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Never had an account with UPS.Did not and will not pay for service not received.FRAUDULENT!Collection account should be REMOVED from credit report, if it's even true it is in fact a collection.FALSE STATEMENTS

    • Initial Complaint

      Date:09/05/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This was a "credit inquiry on my credit report" by EGS credit service on Nov 08, 2021 and again on May 23, 2022 and I have not received any correspondence via US mail or phone contact with an explanation for these inquiries. I called them, they refuse to offer any information or a reason for the enquiry. My only debt is our home mortgage. My credit card balances are paid every month and never carry over to the next billing cycle...I have zero credit card debt and my present credit score is 216...Most likely, I'm wasting my time as these debt collectors are allowed free reign to check anyone's credit for no reason at their discretion with no notice, at any time.At the very minimum, EGS should provide in writing: Who-What-************* initiated the inquiry...This is a direct threat and invasion of my privacy under the 4th amendment of the Constitution of *****************....***************

      Customer Answer

      Date: 10/13/2023

      [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      At this time, I have not been contacted by EGS Credit Services regarding complaint ID ********.

      Regards,

      ***************

    EGS Financial Care Inc is NOT a BBB Accredited Business.

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