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Business Profile

Consumer Finance Companies

High Performance Capital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** paid off but never received title and electronic lien still active at DMV, **** answer calls acct. # ********** they dont answer or return calls

  • Initial Complaint

    Date:05/20/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a vehicle many years ago paid in full, now Im ready to sell the vehicle and High Performance Capital never released the lien. DMV states I need the original signed title or get them to release the lien. I call everyday and select different options in hope of making human contact. All calls go directly to a voicemail and NO ONE ever calls back or answers.His business is a scam and should be shut down for refusing to release vehicle lien.

  • Initial Complaint

    Date:08/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The man that owns and operates "High Performance Capital" is a single soul operating this company and my issue is all his contacts are out of service and the ONE that is still in service goes straight to a voice recording. Been this way for a mo th now, my problem is he hired a local debt collector here in ************** to collect a debt from me. They couldn't find me so they hired a ************************ an attorney at law and rewarded High Performance Capital with a garnishment. It did not come to that I started paying off my "hard inquiries" on Experian and credit karma. So I payed the attorney over a week ago and he said that he will mail my confirmation sheet to me so that I CAN SEND TO High Performance Capital..." Only one problem this a****** is NO WHERE to be found, nor will he call back. Now if this a** clown is to be sending debts to the credit bureau then he needs to check his dumb office and voice-mail from time too time so when people are trying to make things right and clear their bad marks on credit score they can get their life headed in right direction.

  • Initial Complaint

    Date:03/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a ***** Traverse that was paid off back in March 2020 due to a total ********** still appearing that I owe them a sum of money Ive been contacting them & have received no response back. All I need is a paid off letter to provide to my credit to remove that lein

  • Initial Complaint

    Date:03/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car loan was originally through HPC until they sold it ****, vehicle was paid off and I've received my title, but HPC still shows up on my credit report as owing them *******. I've left 12 messages with HPC but have never gotten a call back to clear this up.

  • Initial Complaint

    Date:01/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid off my car loan almost 2 years ago and never received my title. I have tried to reach out to them multiple times and it has been unsuccessful.

  • Initial Complaint

    Date:06/30/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid off my car in February of 2021 and have not received my title. I was corresponding to someone in HPC but haven't received a response since March of 2022, I was informed my title would be sent to me but I haven't received it. I've called and left voicemails and never receive any call back. And now the website and phone number does not work. I would just like my title.

High Performance Capital is NOT a BBB Accredited Business.

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