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Business Profile

Employment Agencies

CyberCoders Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i get emails from this outfit their button for opting out of unwanted emails does not work.

    Business Response

    Date: 11/04/2024

    Hi *******, 

    Thank you for bringing this to our attention.We've brought up the issue to our tech team to resolve ****. In the meantime,to request deletion of your profile at CyberCoders, please submit your request to our Privacy Team through our online interactive form by using the link I have provided below. We collect requests through that mechanism to ensure that we receive all of the information that we need to process your request in a timely manner, so that we can verify your identity as required by law, and so that we have a record to confirm compliance.  Once the Privacy Team receives your request through one of those channels they will begin to process it.  In the meantime, we will mark your email address as Do Not Contact.

    **************************************************************************************************************************************;

    Thank you,
    CyberCoders Customer Service 

  • Initial Complaint

    Date:09/24/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have asked several times to be removed from their mailing lists, and yet I still get contacted by them. Also note their emails do not contain any "unsubscribe" option.I am seeking the following:1) Cybercoders to STOP contacting me in all forms. 2) Cybercoders to add a working "unsubscribe" button to their emails. Thank you,

    Business Response

    Date: 10/02/2024

    Hi ****,

    Weve received your message through the Better Business Bureau and we apologize that you have not had the best experience with CyberCoders. If you would like to have your account deleted, please submit your request to our Privacy Team through our online interactive form which is available here. We collect requests through that mechanism to ensure that we receive all of the information that we need to process your request in a timely manner, so that we can verify your identity as required by law, and so that we have a record to confirm compliance. 

    Once the Privacy Team receives your request through one of those channels they will begin to process it. In the meantime, we will mark your email address as Do Not Contact.

    Thank you,
    CyberCoders Customer Service 

    Customer Answer

    Date: 10/02/2024


    Better Business Bureau:

    The business in question has reached out and offered a way to unsubscribe from their communications. I have filled out the form as they requested. 

    Regards,

    **** *****

     

  • Initial Complaint

    Date:06/09/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint against CyberCoders for contacting me without my permission and continuing to reach out despite my explicit request for them to stop.1.Initial Contact: On 06/9/2024, I received an unsolicited message from CyberCoders offering a remote job. I have no prior relationship with this company and did not provide them with my contact information or consent to be contacted.2.Response: I responded to the initial message, stating clearly that I was not interested and did not agree to be contacted by their company or any business partners. Despite this, I received another message from the company trying to persuade me to consider their offer, which I had already declined.3.Harassment and Unsolicited Communication: The continued contact from this company is both intrusive and unwelcome. I have concerns about how they obtained my personal information and their disregard for my privacy and explicit request to cease communication.4.Request for Action: I request that the BBB takes appropriate action to ensure that CyberCoders ceases all communication with me immediately. Furthermore, I request that an investigation be conducted into how they obtained my personal information and their practices regarding unsolicited communication.I believe this companys actions are in violation of my privacy rights and potentially other regulations regarding unsolicited communications. I trust that the BBB will address this issue promptly and ensure that such practices are curbed to protect other consumers.Thank you for your attention to this matter.Sincerely,******************* *************************** Make sure to fill in the date of the initial contact and any additional contact details you have for CyberCoders. Once completed, you can submit this complaint through the BBB website.

    Business Response

    Date: 06/10/2024

    The supporting screen shots the candidate provided are not from CyberCoders. This is a spam/phishing issue with a person posing as a CyberCoders employee about job oppertunities. We suggest the candidate immediately refrain from communicating with the phishing account. We also ensured that we do not have a profile under the candidate's name and have no information on the candidate in our system. 

    Customer Answer

    Date: 06/10/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***************************

     

  • Initial Complaint

    Date:04/18/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cybercoders will not delete my account. I am unable to remove my information from their website.

    Business Response

    Date: 04/18/2024

    Candidate's information has been removed from our system. 

  • Initial Complaint

    Date:11/11/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep receiving "job opportunities" emails form this company despite having unsubscribed from their services multiple times. I receive weekly to monthly spam emails after having first signed up years ago and requested to stop/unsubscribe numerously in the following months to years. I do NOT wish to keep seeing these emails for more years to come but they just keep coming.

    Business Response

    Date: 11/13/2023

    Candidate has been added to our Do Not Contact list. 

    Customer Answer

    Date: 11/13/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ********** ********

     

  • Initial Complaint

    Date:08/10/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cybercoders refuses to stop communications with me despite repeated attempts to unsubscribe from email list and deactivation of my account. It is a job board that I signed up for that I greatly regret. I can't unsubscribe and they constantly email me. Either something is wrong with their mailing list automation logic or they are intentionally predatory.

    Business Response

    Date: 08/10/2023

    We have blocked them from all CyberCoders communications and are in the process of removing their personal information and account from our systems as requested. 

    Customer Answer

    Date: 08/11/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *****************************

     

  • Initial Complaint

    Date:04/24/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A company called CyberCoders, which is some kind of a placement firm, has gotten my resume and keeps spamming me with "job opportunities" that are little more than a matched word or two from my resume and have little or anything with I actually do for a living. Since February I have been getting email with these so called "job opportunities" from these Cybercoder employees (not a complete list):********************************************* ************************************** ******************************************** ******************************************* ***************************************** There is a link at the bottom of their emails with an "unsubscribe" link that I have completed over 10 times which apparently does absolutely nothing:CyberCoders Headquarters - We recruit candidates worldwide.******************************************************************************* email | unsubscribe I have gone so far as emailing them back with the term "REMOVE" in the subject line on multiple occasions, which has no effect, the same people just keep sending more spam.How do decent, civilized people separate themselves from these kind of societal parasites?If you know how I can get their business license revoked and put them out of business please let me know.Thank you for your time.************************

    Business Response

    Date: 04/25/2023

    We have removed this person's resume form our database and have blocked and unsubscribed their email address as of today 4/25/23. 

  • Initial Complaint

    Date:02/16/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a fraud. They are collecting your personal information and refusing to delete it. I have filed complaints with applicable government agencies.

    Business Response

    Date: 02/27/2023

    We have completely blocked this individual immediately after receiving this request. There will be no further contract to him from CyberCoders.

    Customer Answer

    Date: 02/27/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *****************************

     

  • Initial Complaint

    Date:12/02/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I regrettably submitted my resume for a CyberCoders position back in 2018. I have tried to unsubcribe numerous times but they will not honor my request. I have emailed the CyberCoders employees directly and have even spoke to them in person but they continue to harass me. This is not a reputable company!!!

    Business Response

    Date: 12/06/2022

    Thank you for submitting your information and letting us know of this issue. We take these types of issues very seriously. In an effort to stop receiving communications from our company, we have removed this individual from our system. Thank you. 

CyberCoders Inc is NOT a BBB Accredited Business.

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