Business ProfileforSpireon Inc

I reached out to this company due to it being a anti theft tracking company that i had warranty with when i purchased my 22 Chevrolet Silverado from the Team ******* Chevrolet delearship in *******, Tx. My truck was stolen on 11/30/23 and they were not able to located , since they were not able to located with in the time frame they have i submitted my warranty claim with all the documents needed on February 1,2024 they provided case number ******** ,they then reached out to me to let me know it was approved documentation was correct and received and i should expect a check within 30days from 2/13/24 for the amount of $10,000 , its is now past the 30 days and i have reached out to the company multiple times i have called i have left voicemail and emailed and they keep giving me the run around that they dont know why the check was not processed that they have to escalate the request and every time i call they say with in 24-48hrs we can give you an update i call past the 48hrs and no one can give me an update i let them know it was my 4 time calling and i have asked to speak to the department where they escalated it to and they provide an excuse that they have no number, they have no way of contact with them only via email which makes no sense, i have asked to speak to a manager or supervisor and they say they have no one , I really need help with getting my warranty claim check paid.