Information Technology Services
SetScheduleThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Information Technology Services.
Reviews
Customer Review Ratings
Average of 109 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMorgan B
Date: 12/26/2022
1 starTry to opt out of one phone number, they come again with another. Same text each and every time, with no way of really opting out. What is our government doing about this? Do not call is a do not work. In any case, call 949 - six two zero - **** and talk to ***** about opting out. At this point in time this is their representative's name and number.SetSchedule
Date: 01/11/2023
Hi ******,If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.We checked our system and we were not able to locate an account using the review name that youve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at ********************************** so we can have one of our advocates assist you.Review fromTanya s
Date: 12/13/2022
1 starComplete Scam, am discussing with my lawyer, this company needs to be put out of business!SetSchedule
Date: 01/11/2023
Hi *****,We are so sorry to see that you are under that negative impression. May we suggest that you go to the SetSchedule ******* channel ( *******.com/setschedule ) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here ************************************************************************.Review fromKiernan M
Date: 12/12/2022
1 starMy brokerage signed us up for this referral service and they proceeded to blow up my phone day and night with fake leads. Every single lead I called was basically like "what are you talking about, I'm not buying a house". It was not only embarrassing and a waste of time, but it damaged my reputation. I asked to discontinue the service, but it never stopped until I deleted the app. Then the cold calls and texts started...almost daily for months and months. I asked to be removed at least a dozen times and they still text me relentlessly, as if I never worked with them to begin with. This company is nothing but a SCAM and a nuisance and should be avoided at all costs. May god have mercy on your soul if they have your number.SetSchedule
Date: 01/11/2023
Hi *******,We apologize that our service did not satisfy your expectations. Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule DOES NOT make any guarantees or representations as to the real estate agents ability to close transactions. These variables are solely in the hand of the real estate agent who represents themselves as licensed sales professionals.We have spoken to our support team, sales ***************** to confirm that your contact info was removed from any & all lists. You should not be contacted by any member of our company.Again, we apologize for any inconvenience this may have caused you.Review fromLaura R.
Date: 12/01/2022
1 starThe salesman promised me quality leads in my zip code for 20% of my commission but then they said I have to invest $ ******** upfront so they know Im serious. Less than 8 hours later during onboarding orientation I realized that they cant deliver what they offered in my area so I called them to cancel the subscription and requested my initial investment to be refunded to my debit card that paid with. They said its not refundable!!! Its been over 2 months now, I cant reach them anymore they never answer the call. This a biggest scam I dont how other areas are and how many leads they are getting Im getting 0 leads in my area I hope you can help me to get my money backSetSchedule
Date: 01/11/2023
Hi *****,We do not issue a refund because the Annual Membership that was purchased thru signed docu-signed invoice dated September 8, 2022 calls for a 1 year marketing partnership, which after that period of time either client or SetSchedule may decide to terminate the agreement. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.Membership agreement ******************************************Laura R.
Date: 01/12/2023
I understand that I signed the invoice, but the salesperson didn't even show me the platform where I could see what it looked like, and after I saw it the same day, I wanted to cancel my transaction, and I was told it was not refundable. So basically, you are selling a cat in the bag, charging over $ *****, and won't refund the money. As far as I know, in the US, we can cancel the transaction if we change our mind or if the service is not suitable for the business and it was less than 8 hours. I am not using it. There are no leads on my radar area. Please give me my money back. You have not spent a 1 dollar on my behalf, and you just kept my money that I worked hard to earnReview fromAdam G.
Date: 11/25/2022
1 starDozens of SPAM texts won't stop from many recruiters. No matter how many people I ask to try to get the company to not contact me again, they keep coming. They typically won't even say what company they are with. Seeing reviews that's clear why.SetSchedule
Date: 01/11/2023
Hi ****,Were sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.We checked our system and the review name that you've used are associated with multiple accounts. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at ********************************** so we can have one of our advocates assist you.Review fromSarah L
Date: 10/25/2022
1 starMost of the leads we received have been wrong numbers and no response. Terrible company and terrible leads and the worst money I have ever spent for my business.SetSchedule
Date: 01/11/2023
Hi *****,We value your business and regret that you were dissatisfied.Internet leads can be frustrating for even the most seasoned real estate agents to work. We transferred your concern to one of our Agent ******************* and they should reach out to you to discuss the issue further and to help you optimize your membership. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's *************).********************************************************************************************************************************************************************************Review fromJayy P.
Date: 10/24/2022
1 starI hate that I can't give less than 1 star!! This company is HORRIBLE! I didn't even sign up for a paid membership and when I called to end the "referral radar" agreement, I was told they couldn't do it. I also asked to have my ENTIRE account deleted and I still get call, texts and emails. I have been going through this issue for over 2 months now and I still can't get my entire account deleted. This is a HORRIBLE company and I swear that I would never recommend this company to a fellow realtor!SetSchedule
Date: 01/11/2023
Hi ***,We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.We have spoken to our support team, sales ***************** to confirm that your contact info was removed from any & all lists. You should not be contacted by any member of our company.Again, we apologize for any inconvenience this may have caused you.Review fromRegina B.
Date: 10/09/2022
1 starThis service is a SCAM. I was told something completely different than what I received. I canceled the service less than 24 hours and they refused to give me my money back. Im out of $1776. They rush you to docusign and you have no idea what your getting into. I would never refer this company to anyone.SetSchedule
Date: 01/11/2023
***************,Were so sorry that your experience did not match your expectations.We do not issue a refund because the Annual Membership that was purchased thru signed docu-signed invoice dated August 15, 2022 calls for a 1 year marketing partnership, which after that period of time either client or SetSchedule may decide to terminate the agreement.Membership agreement ******************************************Review fromRyan D
Date: 10/06/2022
1 starStay as far away from this company as possible. The sales person was a complete fraud and did explain the product properly or the refund policy. *************************** was our salesperson. He had no problem taking $6K from us, than didn't answer a phone call or text message. The company simply passes you along from person to person and thats if you can get a hold of them. We have contact **** and also the ******************** or Realtors to see if they can step to warn all *********** agents about the tactics of this company. The *** of the company was formerly charged with a Ponzi Scheme from his previous company. We have alerted both credit card companies associated with the charges not to pay and to Red Flag them. The company actually takes leads from other companies like Zillow and Realtor.com and pawns them off as their own. We have contacted numerous brokers to see if they have any realtors that would like to join the lawsuit. We asked for a Refund within hours our credit cards being charged. A refund could've stop this, but no one would help as here we go!SetSchedule
Date: 01/11/2023
Hi ****,Were sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.We do not issue a refund because the Annual Membership that was purchased thru signed docu-signed invoice dated September 28, 2022 calls for a 1 year marketing partnership, which after that period of time either client or SetSchedule may decide to terminate the agreement.Membership agreement ******************************************
SetSchedule is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.