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Business Profile

Investigator

HireRight

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HireRight's headquarters and its corporate-owned locations. To view all corporate locations, see

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HireRight has 6 locations, listed below.

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    Customer Review Ratings

    1.01/5 stars

    Average of 189 Customer Reviews

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    Review Details

    • Review fromMichael J.

      Date: 05/31/2023

      1 star

      Michael J.

      Date: 05/31/2023

      Very disorganized business. A company I was considering for employment used Hireright to hire their potential candidates. I had to correct hireright on several occasions throughout the entire process. Very simple paperwork and they just couldnt get right right or figure things out for themselves. To say this was a stressful process is an understatement. Highly recommend companys avoid outsourcing their hiring process to hireright

      HireRight

      Date: 06/01/2023

      Thank you for your feedback and for your patience during this process. If there is a record on your report that you have a question about, please let us know so that we can review it with you or file a dispute for you by contacting us at telephone 866-521-6995, or online at https://www.hireright.com/applicant-assistance/answers/dispute-the-accuracy-or-completeness-of-your-background-report-file. If you have a question concerning their hiring process or decision, please contact the prospective employer directly as HireRight does not make hiring decisions. Thank you for the opportunity to respond to your concerns.

      Michael J.

      Date: 06/01/2023

      Nope, all good. Just wanted to give you guys a honest review that’s all. Wishing you guys the best of luck
    • Review fromAnthony H.

      Date: 05/30/2023

      1 star

      Anthony H.

      Date: 05/30/2023

      Where do I start with this company its been 2 months to run a bg check and still waiting had to take 2 different drug test due to them losing the results the first time,Im at 91% for the last 2 weeks and there telling me there waiting on courts in ********** which Im from ** and never been to cali,called them 4 times already and get the same that their gonna expedite it and its gonna take 48 hours, had the new employer call the recruiter and gets the same run around this company is unprofessional and needs to complete my background it shouldnt take this long

      HireRight

      Date: 06/07/2023

      Thank you for your feedback. Most searches completed quickly but one is taking longer. Please note that background checks are not limited to ones home state. The remaining search is impacted by a ********** appellate court decision that has greatly limited the background check process, especially in some ********** jurisdictions. Processing time estimates rely upon the availability of a source. As a result of the appellate court ruling about access to court records, the courts are not allowing researchers access to complete date of birth on record indexes and have also removed other personal identifying information such as driver's license numbers. As a result of the removal of date of birth, some requests require clerk assistance to process. When clerk assistance is needed, the ETAs can exceed 45 days. The prospective employer has been informed about this delay. We look forward to the completion of your report as soon as we obtain the court records result.

      Anthony H.

      Date: 06/12/2023

      I understand it takes Some time but going on 3 months now to get criminal records for a state I dont or never lived in is ridiculous,specially when Ive already provided more then 7 years of employment in my home *********** that should prove that I didnt live in **********.What steps are being done to get back what ever info were waiting on from the clerk cause they had 2 1/2 months to get them back, SOMETHING NEEDS TO BE DONE ASAP ITS BEEN MORE THEN ENOUGH TIME
    • Review fromBrandy M

      Date: 05/30/2023

      1 star

      Brandy M

      Date: 05/30/2023

      This company has no idea what they are doing. This is a good way to ruin peoples lives. I am working on the onboarding process for a new company and my background check through HireRight came back and reported I had been arrested and served 4 years in prison for the distribution of methamphetamines. I have never even been arrested. This company needs to be redirected in how to perform background checks or completely shut down. I am working on getting this HUGE mistake resolved in order to be able to start my employment. I pray they get this right.

      HireRight

      Date: 05/31/2023

      The record has been removed from your report during the dispute process and you should receive a letter and a copy of the revised report. Thank you for the opportunity to reinvestigate during which time additional identifiers confirmed that the record does not belong to you. We apologize for any inconvenience.
    • Review fromCourtney K

      Date: 05/24/2023

      1 star

      Courtney K

      Date: 05/24/2023

      This company should be shut down completely. This is the second time I have had to get background clearance from them. And its taking forever. They put inaccurate information on your report. Putting court information and addresses on my report that I have never lived at. My start date for my new job has already been pushed back and now I have a week before my next start date and still my background isnt complete. EVERYTIME I call its a different answer. I even took the initiative and call the county courthouse and sheriff house where they verify backgrounds and they have no record of receiving anything from this company so where are they pulling the information from. This company needs to be shut down COMPLETELY!!!

      HireRight

      Date: 05/30/2023

      Thank you for your comments. Most searches completed quickly but one took longer. We apologize for any inconvenience. This report is closed. Upon viewing, please let us know if there is something on your report that there is a question about, and on exactly which item(s), so that we can review it with you or file a dispute for you, by contacting us at telephone 866-521-6995, or online at https://www.hireright.com/applicant-assistance/answers/dispute-the-accuracy-or-completeness-of-your-background-report-file. Thank you.
    • Review fromBobby H

      Date: 04/26/2023

      1 star

      Bobby H

      Date: 04/26/2023

      I have never had to jump through so many hoops ever in my life. I've provided W2S, paystubs, my COLLEGE DIPLOMA. EVERYTHING!! I've done plenty of background checks and NEVER had an issue. I gave them my ACTUAL W2 and somehow that still wasn't enough? It's like they want EVERYTHING and I'm not willing to give you access to my bank accounts and SSN. This is excessive. It's insulting. And it's seriously affecting my ability to put food on the table for my FAMILY. Fix this now.

      HireRight

      Date: 05/03/2023

      Thank you for providing supporting documentation as it can facilitate the verifications process. This report is closed. After viewing the report, please let us know if you have a question so that we may review it with you, or file a dispute for you, by contacting us at ************, or online at ***********************************************************************************************************************************. Thank you for your patience during this process.
    • Review fromRyan J.

      Date: 04/18/2023

      1 star

      Ryan J.

      Date: 04/18/2023

      Had me do a form over 3 times over the pettiest mistakes, I got the job before the background check was completed because the employer even said they were *****, lol

      HireRight

      Date: 04/20/2023

      Our apologies for any frustration experienced during this process. Please note that this is a release form required by an agency in order for them to conduct a search the results of which are to be included in your report that was ordered by the employer. Requests to you for corrections to be made, and in the manner proscribed, are due to knowing that this release form, if submitted as is, will simply result in a rejection of the release form, and will not provide the record that has been ordered by the employer. Until we receive your correctly corrected release form, as per the instructions and follow-up requests, your report cannot complete. We look forward to receiving the corrected form so that this search and the report can complete. Thank you for the opportunity to respond to your concern.
    • Review fromHeather G

      Date: 04/05/2023

      1 star

      Heather G

      Date: 04/05/2023

      This company is a scam that seeks to steal identities. They are asking for check stubs and W2 forms for past employment. First of all , this is a criminal background check! This company has no right accessing all of my personal records that dont pertain to any court proceedings or arrest . I have a clean record and I dont appreciate this company treating people like trash . This company needs to be banned. This company is interfering with people getting hired!!

      HireRight

      Date: 04/12/2023

      Thank you for your feedback. This report is closed. Supporting documents may sometimes help with an employment verification. Should you have any question that we may assist with, please feel free to contact us.
    • Review fromStephen K

      Date: 03/19/2023

      1 star

      Stephen K

      Date: 03/19/2023

      This background check company made so many mistakes involving my identity. Checking court records for cities I never lived in. Wanting 1099's that didn't exist. I can't believe they get away with all do. I was trying to get a painting job but it felt like I was applying for the **** They should be ashamed of themselves for treating people like criminals. This company has no ethics. They need to be taken down by lawyers and law enforcement. Ruining peoples lives is not going to keep them in business.

      HireRight

      Date: 03/20/2023

      Thank you for your feedback. Please contact us with any concern that you may have about mistakes about your identity as our records do not show that a dispute has been filed about any portion of your report since its completion. Supporting documents for employment verifications can sometimes help to be able to provide at least a partial verification when a full verification is not possible. With regard to searches, please note that background searches are not limited to where one lives. We apologize for the frustration that this process can bring and appreciate the opportunity to respond to your concerns.
    • Review fromCassady S

      Date: 03/01/2023

      1 star

      Cassady S

      Date: 03/01/2023

      Worst company ever!!!!! It has taken over a month to get a background check back & still don't have it. We have contacted them multiple times and have been told that everything has been approved & they're just waiting for the report to be completed which will only be ***** hours but we still have nothing. My husband is at risk of losing his new job opportunity over this horrible company!! DO NOT RECOMMEND!!!!!!!!

      HireRight

      Date: 03/09/2023

      This report is closed. For a question on any portion of the report, or to file a dispute, the contact telephone number is ************, and the online option is at ***********************************************************************************************************************************. We welcome the opportunity to assist and appreciate the patience during this process.
    • Review fromRick H

      Date: 03/01/2023

      1 star

      Rick H

      Date: 03/01/2023

      Worst company ever!!!! They shouldnt be doing any background checks as they really dont know what they are doing. They wanted me upload all my W-2 from my previous employers like 22 years.. I have never experienced this situation with any other background company.. Please stop doing Business since you definitely dont know what you are doing..

      HireRight

      Date: 03/07/2023

      Thank you for providing your feedback. Supporting documentation can help to be able to provide at least a partial verification when a full verification is not possible to obtain. We apologize for any inconvenience. This report closed within 5 business days. Please contact us if you have any question on the report so that we may review it with you or file a dispute for you at ************, or online at ***********************************************************************************************************************************.

      HireRight

      Date: 03/07/2023

      Thank you for providing your feedback. Supporting documentation can help to be able to provide at least a partial verification when a full verification is not possible to obtain. We apologize for any inconvenience. This report closed within 5 business days. Please contact us if you have any question on the report so that we may review it with you or file a dispute for you at ************, or online at ***********************************************************************************************************************************.

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