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Customer ReviewsforArbonne International LLC
21 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shirley E
5 stars07/13/2024
I've been using Arbonne for 20+ years with no down line. I just enjoy the deep discounts. Products are cutting edge with clinical studies to back their claims. Nutrition line is top notch and unparalleled. **** care line smells amazing. Skincare is great with some sensitivity on my end. Those complaining about MLM should have done more research before commiting to any MLM as a career choice. All the tools are there if you really want it! Overall, I'm very pleased with the company as I've watched it grow over the decades. Keep it up Arbonne. Much love!Review from Kendra S
1 star06/04/2024
I used to have great skin and would get compliments all the time, until I switched to Arbonne. I thought I could make my skin even better and keep it looking youthful and healthy, but instead it lead to terrible breakouts like nothing I had ever experienced before. I kept asking my upline for help and was basically advised to try other product lines or just give it more time. I'm embarrassed to admit that I was an Independent Consultant for a couple of years until I eventually reached the conclusion that my skin was rejecting every product. Plus, I could not sell this stuff to my friends and family with how bad my skin looked. Arbonne was no help to me at all, and I wasted so much money on this junk while being sold false hope. Once I stopped using all Arbonne products, my skin cleared up and healed. My skin care now just involves a few basic, natural, food-grade ingredients. If Arbonne products work for you, more power to you, but that was not my experience at all. Leaving the company also cost me a very close friendship, so tell me it's not a cult. After my Arbonne experience, I was so disturbed by witnessing their business practices firsthand that I refuse to do business with any MLM companies ever again.Review from Mary J
3 stars01/27/2024
Products are good,Customer service a bit difficult to understand sometimes,Don't like that although some of us are independent consultants and therefore get a discount on the products, we still end up having to pay taxes on the original prices.Also, a while back had to return something I wasn't satisfied with and had to pay shipping!Arbonne International LLC Response
02/07/2024
**************, we made an attempt to reach out to you on January 31, ****, to address your concerns; however, we did not hear back from you. Arbonne is required to charge sales tax on all purchases made by Independent Consultants, Preferred Clients, and Clients, and remit the taxes to local agencies pursuant to applicable law. Independent Consultants are charged tax on the full SRP (Suggested Retail Price) of products purchased under their own Arbonne ID, regardless of whether the ** intends to resell the product or not. Arbonne is not permitted to consider Independent Consultant intent or whether the product was resold when the product was purchased under an **s own ID. ******************** welcomes the opportunity to address your concerns; at your convenience, please contact us at *******************************Review from Carolyn R
5 stars11/25/2023
I have never felt better. Once I did tried the 30 day detox, my migraines went away and i dropped 10 lb. I trust this company and highly recommend it. I have been using the Arbonne products since 2020.Arbonne International LLC Response
11/28/2023
We are so pleased to hear that ****************** has a positive experience with the Arbonne 30 Days to Healthy Living set and her excitement in promoting overall well-being! It's important to note that Arbonne products are not intended to treat, cure, or prevent any diseases or medical conditions, including migraines or weight loss. For more information about Arbonne and our products, please visit arbonne.com.Review from Anna C
1 star09/08/2023
Arbonne is a multi-level marketing scam. The products are cheaply made. I truly believe the machine behind the company is extremely unethical. I believe the social media accounts promoting it by the representative use false advertising and image filters to make you think they've lost more weight than they truly have.Arbonne International LLC Response
09/26/2023
****************, Arbonne tried to reach out to you via email on 9/11/2023 and 9/18/2023 to obtain additional information relating to your experience and the concerns you stated in your review; however, we did not hear back from you. Arbonne is a direct selling organization that operates in the ***, in ******, in Europe, and in various other jurisdictions. Arbonne has been a proud member of the ************************** (***) for many years and upholds the highest standards of good practice through our Policies and Procedures and a Code of Ethics that goes beyond the minimum requirements of the law to protect consumers and independent distributors. The Arbonne compensation plan, referred to as the SuccessPlan, is not a scam; it is a standard, legal sales strategy that pays commissions to Arbonne Independent Consultants on product sales to their customers. No payments are made by Arbonne for recruitment. Arbonne is fully committed to abide by the *** Code of Ethics and we sincerely regret the experience that you may have encountered. Arbonne takes our customer service seriously and we strive to ensure that every consumers experience with both our products and our independent consultant is simply the best the industry has to offer. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ********************************Review from Jenny S
5 stars07/14/2023
I have had nothing but great experiences with Arbonne. I have been a customer for 7+years. With all of the products that Ive ordered, theres only been one that I have returned. I was immediately credited my money back and they made the process seamless. Their customer service has been fantastic. There are not enough good things that I can say about this company and its people.Review from Emily H
1 star06/14/2023
Scammers and liars. praying on women's insecurities. Your highest earners dont even make much money when you counter in the amount they have to spend on product. This business needs to be shut down. Extremely toxicArbonne International LLC Response
06/29/2023
******, Arbonne regrets any negative experience you may have encountered. Arbonne tried to reach out to you via email on 6/15/2023, 6/21/2023, and 6/28/2023 to get more information concerning your experience; however, we did not hear back from you. At Arbonne, we teach and train our Independent Consultants to promote the business opportunity as an opportunity to earn a little extra money through product sales. Every year, we publish the Independent Consultant Earnings Statement that is publicly available for anyone to access on demand at ********************************************. This document serves as a tool to inform prospective Arbonne Independent Consultants about the business opportunity before joining Arbonne. There is no requirement for Arbonne Independent Consultants to purchase products. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ********************************Review from Gail C
2 stars05/04/2023
Like their product but shipping is horrible. I ordered on Friday and paid almost $10 for shipping and I am only in AZ but for some reason they start my shipping with *** but then gets changed to mail and I still have no received nor do I think I will get it today. Shipping from Cali should ONLY take 2 days to get to me and since I paid for the shipping you would think it would stay with *** but no. This ***** and is making me look into other options for face care. :-( Should never take 5 days to get this and I not even including the weekend. Not worth the $10 dollar shipping.Arbonne International LLC Response
05/11/2023
******************, We are sorry to hear that your order was received on the fifth business day. Your order left Arbonne's warehouse the next business day via *** mail innovation. *** mail innovations is a partnership between *** and **** in which **** assists *** with orders that are under 1 lb. Per our communication on May 11, 2023, we will compensate you for the shipping cost as a one-time courtesy. We hope this addresses your concern. Please contact ** at ******************************* if you have any additional questions.Review from Nettie R
2 stars01/11/2023
I dont use a lot of the products from Arbonne but the ones I use I am happy with. I am disappointed because a facial cream, for daytime wear that I used under the liquid foundation,has been discontinued and not replaced with anything else. In the future I will be researching products to replace the ones I now use mainly because of the annual membership fee which seems out of line for me when I mainly order two products only twice a year. Today I ordered two items and was told that the system would not allow the sale associate to remove the $29. membership fee on this order because my membership is up in January ! This is January ** Along with that and the high cost of postage this is becoming not feasible to continue ordering. Since there are no Arbonne dealers even remotely close to where I live if I want these products I have to buy through a membership AND pay the shipping costs. For these reasons I would not recommend Arbonne to friends or family even though the products are good. There are more and more comparable products coming out that I can purchase.Review from Karla L
1 star01/07/2023
Read reviews before you buy from this company. SCAM is all I can say. I should have learned my ****** the first time they screwed me when I ordered over $400 in products to get the "free" special mint chocolate protein shake mix only to find out that I had to place another order for them to ship it with!! A few years past and I got suckered in again. I ordered the 30 day healthy living. Same day I decided to cancel after I thought about it. You have to email them, you can't just cancel from your "account" 3 days later I finally got a response that they would message the warehouse to see if they can cancel and put in for a refund for me. 2 weeks have gone by, no product, no refund and no responses to my many emails asking for updates. So they suckered me out of another $200. I will say this also, once you cancel your "preferred customer service". They lock you out of the account so you can't view order status at all. Never again Arbonne, Never again! And I will spread the word about your shady business practices.Arbonne International LLC Response
01/10/2023
*** ****** we are sorry to hear you wanted to cancel your order. Your order was canceled, and a refund was processed for $205.11 on December 27, 2022. We reached out to you on January 9, 2022, concerning the refund, and you confirmed you received the refund on December 27, 2022. If you have any other concerns, please do not hesitate to contact us at ********************************
Customer Review Rating
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