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Business Profile

Skin Care

Arbonne International LLC

Headquarters

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21 Customer Reviews

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  • Review from Arlyn V

    1 star

    12/14/2024

    ***** ****** called me to do a consultation via facetime. She seemed like a nice woman, only to find out that she has been sending my husband naked pictures of herself, exposing herself in the most vulgar and disgusting ways. If this is the type of employees that work at this establishment I want nothing to do with this company because it shows the type of value they uphold. sure my husband is a POS too but for this female employee to try and sell me Arbonne Products and smile at me while at the same time exposing herself to my husband and being provocative is a huge disappointment to the company she represents. She's a disgusting individual.

    Arbonne International LLC Response

    12/18/2024

    Ms. *********** ***** ****** is not an employee of Arbonne, she is a self-employed Arbonne Independent Consultant. Please know that your concerns are taken seriously and Arbonne will review this reporting. However, the investigation of this matter and the outcome is confidential to the individual involved. If you want to provide Arbonne with any additional information or evidence related to this incident, please contact me at *********************************
  • Review from Vickie L

    5 stars

    11/10/2024

    I love it Ive been on it for six weeks now. Ive lost seven pounds and I dont take any meds now especially my anxiety meds. I feel so good about myself

    Arbonne International LLC Response

    11/18/2024

    Hi ******, we are glad you are enjoying the products and feeling great. We reached out to you on November 12, 2024, to discuss the review. Arbonne products are not intended to diagnose, treat, cure or prevent any diseases or medical conditions. If you have any questions, please do not hesitated to contact us at ********************************
  • Review from Kathy G

    1 star

    11/06/2024

    Their independent consultant ****** ******* is a racist. She has sent disgusting racist remarks to people online telling them to go back to ******. How is this company okay with allowing someone like this to be a part of their organization?!? A complaint has been submitted directly on their website as well along with screenshots and all supporting documentation. Please hold her accountable!!! This is NOT OKAY!!!

    Arbonne International LLC Response

    11/08/2024

    ***************** you for your concern, wed like to connect with you to gather more information. Our Independent Consultants are trained on the guidelines, rules, and standards set by our Business Ethics and Sustainability Team. We have a channel, ******************************** for our Independent Consultants and for members of the public, to note violations that are then thoroughly investigated and acted upon, as necessary.
  • Review from Cindy C

    1 star

    11/01/2024

    I returned a product months ago. They still have not refund my money. Im out almost $100

    Arbonne International LLC Response

    11/06/2024

    Ms. ******* upon investigation, we refunded your credit card $96.80 on July 27, 2024. Please check with your banking or credit card institution. If you have any other concerns, please do not hesitate to contact us at *******************************
  • Review from Stephanie P

    1 star

    07/28/2024

    Scam and pyramid scheme that makes poor people more poor

    Arbonne International LLC Response

    08/13/2024

    *****************, we tried to reach out to you via email on July 29, 2024, and August 6, 2024, to get additional information relating to your experience and the concerns you stated in your review; however, we have not heard back from you. Arbonne is a direct selling organization that operates in the ***, in ******, in ******, and in various other jurisdictions. Arbonne is a proud member of the ************************** (***) and upholds the highest standards of ethical business practices through our Policies and Procedures and a Code of Ethics that goes beyond the minimum requirements of the law to protect consumers and independent sellers. The Arbonne compensation plan, referred to as the SuccessPlan, is not a pyramid scheme; it is a standard, legal sales strategy that pays commissions to Arbonne Independent Consultants for product sales to their customers. No payments are made by ******************** for recruitment. Arbonne is fully committed to abide by the *** Code of Ethics and we sincerely regret the experience that you may have encountered. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at *******************************
  • Review from Shirley E

    5 stars

    07/13/2024

    I've been using Arbonne for 20+ years with no down line. I just enjoy the deep discounts. Products are cutting edge with clinical studies to back their claims. Nutrition line is top notch and unparalleled. **** care line smells amazing. Skincare is great with some sensitivity on my end. Those complaining about MLM should have done more research before commiting to any MLM as a career choice. All the tools are there if you really want it! Overall, I'm very pleased with the company as I've watched it grow over the decades. Keep it up Arbonne. Much love!
  • Review from Kendra S

    1 star

    06/04/2024

    I used to have great skin and would get compliments all the time, until I switched to Arbonne. I thought I could make my skin even better and keep it looking youthful and healthy, but instead it lead to terrible breakouts like nothing I had ever experienced before. I kept asking my upline for help and was basically advised to try other product lines or just give it more time. I'm embarrassed to admit that I was an Independent Consultant for a couple of years until I eventually reached the conclusion that my skin was rejecting every product. Plus, I could not sell this stuff to my friends and family with how bad my skin looked. Arbonne was no help to me at all, and I wasted so much money on this junk while being sold false hope. Once I stopped using all Arbonne products, my skin cleared up and healed. My skin care now just involves a few basic, natural, food-grade ingredients. If Arbonne products work for you, more power to you, but that was not my experience at all. Leaving the company also cost me a very close friendship, so tell me it's not a cult. After my Arbonne experience, I was so disturbed by witnessing their business practices firsthand that I refuse to do business with any MLM companies ever again.

    Arbonne International LLC Response

    09/24/2024

    Ms. ******** we are sorry to hear that your Arbonne experience was less than satisfactory. Arbonne made three attempts to reach out to you via email and phone to obtain additional information relating to your experience and the concerns you stated in your review; however, we did not hear back from you. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ********************************
  • Review from Mary J

    3 stars

    01/27/2024

    Products are good,Customer service a bit difficult to understand sometimes,Don't like that although some of us are independent consultants and therefore get a discount on the products, we still end up having to pay taxes on the original prices.Also, a while back had to return something I wasn't satisfied with and had to pay shipping!

    Arbonne International LLC Response

    02/07/2024

    **************, we made an attempt to reach out to you on January 31, ****, to address your concerns; however, we did not hear back from you. Arbonne is required to charge sales tax on all purchases made by Independent Consultants, Preferred Clients, and Clients, and remit the taxes to local agencies pursuant to applicable law. Independent Consultants are charged tax on the full SRP (Suggested Retail Price) of products purchased under their own Arbonne ID, regardless of whether the ** intends to resell the product or not. Arbonne is not permitted to consider Independent Consultant intent or whether the product was resold when the product was purchased under an **s own ID. ******************** welcomes the opportunity to address your concerns; at your convenience, please contact us at *******************************
  • Review from Carolyn R

    5 stars

    11/25/2023

    I have never felt better. Once I did tried the 30 day detox, my migraines went away and i dropped 10 lb. I trust this company and highly recommend it. I have been using the Arbonne products since 2020.

    Arbonne International LLC Response

    11/28/2023

    We are so pleased to hear that ****************** has a positive experience with the Arbonne 30 Days to Healthy Living set and her excitement in promoting overall well-being! It's important to note that Arbonne products are not intended to treat, cure, or prevent any diseases or medical conditions, including migraines or weight loss. For more information about Arbonne and our products, please visit arbonne.com.
  • Review from Anna C

    1 star

    09/08/2023

    Arbonne is a multi-level marketing scam. The products are cheaply made. I truly believe the machine behind the company is extremely unethical. I believe the social media accounts promoting it by the representative use false advertising and image filters to make you think they've lost more weight than they truly have.

    Arbonne International LLC Response

    09/26/2023

    ****************, Arbonne tried to reach out to you via email on 9/11/2023 and 9/18/2023 to obtain additional information relating to your experience and the concerns you stated in your review; however, we did not hear back from you. Arbonne is a direct selling organization that operates in the ***, in ******, in Europe, and in various other jurisdictions. Arbonne has been a proud member of the ************************** (***) for many years and upholds the highest standards of good practice through our Policies and Procedures and a Code of Ethics that goes beyond the minimum requirements of the law to protect consumers and independent distributors. The Arbonne compensation plan, referred to as the SuccessPlan, is not a scam; it is a standard, legal sales strategy that pays commissions to Arbonne Independent Consultants on product sales to their customers. No payments are made by Arbonne for recruitment. Arbonne is fully committed to abide by the *** Code of Ethics and we sincerely regret the experience that you may have encountered. Arbonne takes our customer service seriously and we strive to ensure that every consumers experience with both our products and our independent consultant is simply the best the industry has to offer. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ********************************

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