Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Nano Hearing Aids - Nano Hearing Tech Opco LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNano Hearing Aids - Nano Hearing Tech Opco LLC

    Hearing Assistive Devices
    BBB accredited business

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Vermont Attorney General's Office v Nano Hearing Tech OPCP LLC

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    On November 23, 2022, The Vermont Attorney General's Office filed a Complaint against Nano Hearing Tech OPCO LLC. Charges filed allege the business is violation of state law prohibiting dispensing hearing aids without a Vermont License and engaging in deceptive acts or practices in commerce in reference to the effectiveness and quality of its products.

    The matter is pending.

    See all additional business information

    At-a-glance

    Customer Reviews

    2.93/5stars

    Average of 545 Customer Reviews

    Customer Complaints

    672 complaints closed in last 3 years

    89 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/8/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers hearing aids. 

    Business Details

    Location of This Business
    4225 Executive Sq Ste 600, La Jolla, CA 92037-1484
    BBB File Opened:
    6/2/2021
    Years in Business:
    7
    Business Started:
    4/24/2017
    Business Incorporated:
    4/29/2021
    Accredited Since:
    6/8/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Nano Hearing Tech Opco LLC
    • Nano Hearing Aids
    Related Businesses
    Business Management
    • Mr. Justin T Crane, Chairman
    • Ms. Gaurev Jane, CFO
    • Mr. Complaint Handler, Complaint Handler
    • Mr. Dan Thomas, Operations
    • Ms. Leah Ritz, Director of Marketing
    • Ms. Rebecca Villaverde, Manager
    Contact Information

    Principal

    • Ms. Gaurev Jane, CFO
    • Ms. Leah Ritz, Director of Marketing

    Customer Contact

    • Ms. Gaurev Jane, CFO
    • Mr. Complaint Handler, Complaint Handler
    • Ms. Leah Ritz, Director of Marketing
    • Ms. Rebecca Villaverde, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    672 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I requested a refund in Januar I am 95 years old, and I believe you are taking advantage of me due to my age. I shipped both pairs back and have yet to receive a refund At this point, you have my money and your merchandise. Elderly abuse.
    Read More

    Customer Reviews

    545 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dominick G

    1 star

    07/05/2024

    I have the SX2000 hearing aids for only a few years and now I'm told I cannot get assessories!!! This is terrible. How can this company do this?Now I have no hearing aids. Thanks *********************************

    Nano Hearing Aids - Nano Hearing Tech Opco LLC Response

    07/08/2024

    Hi ********, our apologies for your experience. The model of hearing aid you have is no longer in stock, however, we do carry the accessories etc. that you need. We can create a special order for you if you call or email us at ************ or *********************************** We look forward to hearing from you, so that we can get you the products you require to continue enjoying your devices. 

    - Nano Support Team

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.