ComplaintsforDesigned Receivable Solutions Inc

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Initial Complaint
06/27/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with Designed Receivable Solutions. I do not have a contract with Springhill Emergency Physician. They did not provide me with the original contract as I requested.
Business response
07/01/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer, we have not been able to discuss the debts with them. We have verified with Springhill ER Physicians that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
Initial Complaint
06/07/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
i am not reliable for this debt with Designed Receivable , I do not have a contract with Designed Receivable,They did not provide me with the original contract.
Business response
06/10/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer (letters to Park Terrace Dr and phone attempts to ************), we have not been able to discuss the debts with them. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
Initial Complaint
06/06/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Im not liable for this debt with designed receivable solutions, I do not have a contract with designed receivable solutions, they did not provide me with the original contract as I requested.
Business response
06/07/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer by mail and phone, we have not been able to discuss the debts with them. We have verified that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
Initial Complaint
05/20/2024
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with ******************** Hospital, I do not have a contract with Designed Receivable solutions, they did not provide me with the original contract as I requested
Business response
05/21/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer by mail and telephone, we have not been able to discuss the debts with them. We have verified that the account remains outstanding. We will consider this BBB complaint as a dispute and update the the credit reporting agencies accordingly. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
Initial Complaint
05/16/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
i am not liable for this debt. i do not have a contract with design receivable solutions and they did not provide me with a contract.
Business response
05/23/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer by mail and phone, we have not been able to resolve the debts. We have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and update the credit reporting agencies. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting

Customer response
05/24/2024
this is innacurate information. ********************* awarded me presumptive charity with 100% financial assistance. this violates my rights under the SB 531 - you have not verified this debt and as a result are damaging my reputation, life and credit with false claims. remove this immediately.
Business response
05/30/2024
We do see notes that you contacted Cedars on 5/24/24 and were advised that it is too late to bill *****Cal. There is no record of a charity write off. We are happy to provide a financial assistance application upon request.
Customer response
06/05/2024
is this even legal? you are failing to verify this debt. please provide documentation from CEDARS of my original contract and any evidence that this debt is still owed or kindly remove this from my account. I was accepted into a financial assistance program beginning in May that will clear me of that debt and any future debt for the next 6 months. Verify this debt. provide some sort of documentation and if you cannot, it is MY legal right that this be removed.

thank you
Business response
06/17/2024
We were just informed on 6/14/24 that the accounts were approved for charity assistance and the balances have been canceled from our office. We have instructed the credit bureaus to remove any entries that *** have been reported.
Customer response
06/27/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

*************************
Initial Complaint
05/15/2024
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with Hollywood Presbyterian Medical, I do not have a contract with Designed Receivable Solutions, they did not provide me with the original contract as I requested.
Business response
05/15/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
According to our records, we spoke to the consumer on 6/9/23, and were told that the consumer has a financial assistance application that he was going to submit. We have not been able to reach the consumer since then. We have verified with Hollywood Presbyterian that the account remains outstanding. Should the consumer wish to further discuss or resolve the debts, we encourage them to contact our office.

Regards,

DRSI
**************************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
Initial Complaint
04/17/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with DESIGNED RECEIVABLE SOLU . I do not have a contract with ***************************, they did not provide me with actual contract as I requested.
Business response
04/17/2024
Greetings,
This appears to be a duplicate dispute from March, 2024.

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer via mail and telephone, we have not been able to discuss the debts with them. We have verified with the creditor that the accounts remain outstanding. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
Initial Complaint
04/09/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I'm not liable this debet with Designed Receivable Solutions. I do not have a contract with this collection agency, they did not provide me with the original contract as I requested.
Business response
04/09/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
If the consumer has a specific dispute about the debt, we will be happy to investigate it. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting

Customer response
04/17/2024
This complaint has not been resolved. The collection account they put on my credit is not mine and they have also given out detailed itemized medical information which is a violation of the **************** Portability and Accountability Act of 1996 (HIPAA), Public Law *******. I would like DRS to remove this from my reports before further legal action is proceeded with.
Thank you
***********************
Business response
04/17/2024
We have investigated and responded to several credit bureau disputes with matching name, address, birthdate and SSN . If the consumer believes they are a victim of identity theft, they must send in documentation, including copy of ID, police report, and a signed document indicating that they are a victim of identity theft. Cedars Sinai will investigate the identity theft claim, along with the documentation and make a decision after their investigation has concluded. The consumer is welcome to contact our office for additional information or to discuss options that *** be available to them.
Regards,

DRSI
**********************************************************************************
California License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI *** report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
Initial Complaint
03/21/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with *************************** I do not have a contract with Designed Receivable Solutions Inc. they did not provide me with an actual contract as i requested.
Business response
03/21/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
Initial Complaint
03/17/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I'm not liable for this debt with ************** HOSPITAL. I do not have a contract with DESIGNED RECEIVABLE SOLUTIONS. They did not provide me with the original contract as I requested.
Business response
03/18/2024
Greetings,

The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
we have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.

Regards,

****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.

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