Business ProfileforBestonlinecabinets

I have made several attempts to get missing parts for an order that was placed months ago (in July). It is now October, and the company has failed to fulfill this request made several times. The cabinets are poor quality, I ordered Matte Black, does not come with the proper screws, sliders, and are missing cabinet drawers. The initial delivery was delayed and I had to pick it up myself, despite paying for the delivery as contractors were already scheduled. I had to cancel contractor a few times already because BOC delayed on delivery. This caused me extra fees from contractor due to cancellation. Despite numerous phone calls and reassurance it would arrive on time. My house still looks like a construction zone with unfinished cabinetry. The installed cabinets are poor in quality and not as described. Today, I am still missing parts that have yet to be delivered and due to this now have to pay another day rate for contractors to come back and finish the work. I filed a dispute with my credit card company and BOC offered a refund with return of items, but seriously? They are cabinets. Would BOC like to pay me $5k in contractors cost and additional to remove them? They only cost $2,800 but the inconvenience, headache, and lack of integrity from this company is appalling. They delivered damaged goods, delayed for weeks, with missing parts that have not been replaced. It's simple contract law, they did not fulfill their end in providing the product I purchased. With the missing parts and items, I have been reasonable in waiting for a replacements, but months later? BOC has been paid in full but continues to ignore requests to get final product. The cost for the delay and inconvenience could have been avoided if they delivered on time and guaranteed their service as a merchant. They promised delivery times and continue to state they will deliver missing parts at the cost of the customer. We are stuck with poor cabinets at the triple the install cost.