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Business Profile

Business School

Allied Business Schools Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Against Allied Schools Selling Non-Compliant Real Estate Course Date of Transaction: - December 31, 2024 Amount Paid to Business: - $279 What the Business Committed to Provide: - A California DRE-approved real estate licensing course package, including Real Estate Practice, Real Estate Principles, and Legal Aspects of Real Estate. - A Real Estate Practice course that meets SB 1495 requirements, effective January 1, 2024. Nature of the Dispute: - The "Real Estate Practice" course I purchased from Allied Schools is not SB 1495 compliant and cannot be used to qualify for the California real estate exam. - SB 1495 compliance requires the course to include implicit bias training, fair housing education, and an interactive component, which Allieds course does not have. - The business failed to disclose that the course was outdated and ineligible for my licensing application. - I have already spent time and money on fingerprints, tutoring, and other financial commitments to apply for my real estate license. Attempts by the ********************** to Resolve the Problem: - None. Allied Schools has continued selling a non-compliant course since January 1, 2024, without informing customers that it does not meet the updated state requirements. Financial Commitments Made Beyond the Course Purchase: - Fingerprinting Fee: $66 - Tutoring: $99 - Printing/ Scanning Fingerprint Forms: $11 - Time Spent Studying and Completing Coursework: 75 Hours Resolution Requested:- A full refund for the non-compliant Real Estate Practice course OR - A free replacement with an SB 1495-compliant course that meets California DRE licensing requirements.

    Business Response

    Date: 03/12/2025

    The student completed a previous version of the ** Practice course through our school in February 2021 and submitted that completion to the state.  The CA D** mandated all real estate schools offering California education make required updates to the ** Practice Course, effective January 1,2024.  The CA D** also mandated that any exam applications received on or after 1/1/2024 must provide documentation of completion of the updated Practice Course version.  Due to this requirement, the student re-enrolled in the updated Practice Course through our school (which is SC1495 compliant) and completed 2/24/2025.   

    The student cited receiving an error message when submitting her application via the CA D** website.   Below is the response provided by the CA D**: 

    The message the student received is not an error message and does not prevent them from completing the online application. The message appears under the Real Estate Practice course the student already has on file with the D** from a previous 2021 application and is no longer compliant. The message appears in the 'Completed Coursework on file with D**' section of the CA D** website. The message states that the Real Estate Practice course previously submitted is not SB1495 compliant. The current Real Estate Practice course is compliant.   

    A supervisor from our school attempted to call the student 3/4/25 and 3/5/25 and also sent an email communicating the information noted above. We wish them the best of luck with successfully completing the application process.     

  • Initial Complaint

    Date:02/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My credit card was charged in April 2022 by Allied Schools for enrollment of real estate school. I never ever remember nor to I recall ever signing up for this to my memory. I got an email Jan ****, nearly 2 years later saying to sign up for courses I paid for. I never ever remember paying for these courses in April 2022 but I was charged and have asked numerous times for a refund and was told I could get one by employee *************************. None of their employees now want to help me resolve this matter, give me my money back or be in contact with me. Unethical business practices. My card was charged 2 years ago and now 2 years later you are reminding me to "sigh up for courses" I paid for 2 years ago. Shady business. Please have someone from Allied Schools to resolve this matter.

    Business Response

    Date: 02/13/2024

    This students account originally shows that he enrolled in a CA Pre-License Real ********************** Package 5/16/2022 through a member of our Sales Team.  The Package price reflected is $320. 

     The student called our *************************** 1/19/24 to inquire about an email he received from the school. During the conversation, it was discussed that he was showing a package enrollment from 5/16/2022. The customer noted during the call that he did not recall signing up for real estate classes or paying for courses and wanted a refund.  The representative offered to check the availability for upcoming classes and to re-enroll him at no cost, due to the customer not being eligible for a refund. 

    The student called in again on Friday, 2/2/2024 requesting a refund and stated he would take legal action if a refund was not issued. The representative communicated again that the student was not eligible for a refund. The customer requested to have a supervisor contact him. The supervisor was already gone for the day at the time of the call.  Our typical follow up time frame is 2 business days when requests are made on a Friday after 5pm. 
     
    The student sent us an email and submitted this complaint before the supervisor had the opportunity to call back.  Our Accounting Team did a thorough investigation and found that no payment had ever been charged or collected on 5/16/2022.  They found no credit card transaction on file. The invoice had been left open as payment had not been received.  Due to the required end of year reconciliation process, the invoice was written off as an uncollectable payment.    

    Resolution Taken 

    A member of our Executive Leadership Team called the student on 2/6/2024 to discuss his concerns, prior to receiving the above-mentioned findings of the investigation carried out by the Accounting Team.  As a show of good faith, she agreed to have a supervisor call and refund the student $320.  The supervisor called the customer back and a refund was processed.

  • Initial Complaint

    Date:02/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for Brokers classes early 2022 and the agent who I spoke to repeatedly told me they were good for 3 years so I purchased the package.I found out today that they will only honor for one year and I was duped by the salesman who no longer works there. I spoke to ******* today who said there is nothing that can be done. I wrote an email asking their executives make this right but no one cares.I am upset by this fraud and want my money back or the classes I paid for.This company should honor the legal words of their salesman. I am a single woman trying to improve my career and was suckered by this disreputable company.Please help me!

    Business Response

    Date: 02/20/2024

    The student enrolled in a Broker Course Package via our Allied website 1/31/2022.  Per the *********** ************* Estate, courses must be completed within 1 year of the enrollment date.  This information is noted under the License Requirements section on the website Broker Package sell page.  We sincerely apologize if the student was not provided accurate information regarding this mandated state regulation.   

     

    Resolution Taken 

     

    The student spoke with a Sales Representative who confirmed the 1-year course completion timeframe mandated by the state and apologized for the miscommunication. 

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