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            Business ProfileJarvis Restoration

            Fire and Water Damage Restoration

            Contact Information

            27324 Camino Capistrano Ste 131

            Laguna Niguel, CA 92677-1117

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            Email this Business
            (949) 670-3913

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            This company offers water, mold, and fire restoration services.

            Business Details

            Location of This Business
            27324 Camino Capistrano Ste 131, Laguna Niguel, CA 92677-1117
            Email this Business
            Years in Business:
            30
            Business Started:
            5/9/1994
            Business Incorporated:
            4/14/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Jarvis Restoration LLC
            Business Management
            • Mr. Blake Jarvis, CEO
            Contact Information

            Principal

            • Mr. Blake Jarvis, CEO

            Customer Contact

            • Mr. Blake Jarvis, CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/27/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unresolved
            Jarvis issued an invoice with a lump sum total amount, and failed to list out line item amounts. Jarvis listed line items on the fradulent invoice for the work they did not deliver at all or did not finish. The resolution I am seeking is for Jarvis to produce an invoice that only includes the work they actually performed, and the line item amount to be broken out on the invoice. Jarvis has sent me an invoice only yesterday, and demanded a 3 day payment with a threat to put a lien on my house. The resolution I am seeking is for Jarvis to not put a lien on my house and produce a correct invoice per the above, as I am willing to pay only the work they actually performed.
            Read More
            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mike B

            08/13/2024

            April 12th, 2024 I almost died from Anaphylaxis Shock SVT 177. My Heart Surgeon and Cardiologist told me not to sleep in your house until I get it tested for Black Mold 2 days after getting out of ER *****************************************, I paid a Mold Moisture engineer $1600.00 to inspect and test my house under and on 13 surfaces. He determined at least 10 years of Mold and water damage underneath the coach. He took 13 surface samples and it tested positive for 5 surfaces inside the mobile home. See attached reports and docs.After moving in with parents and breathing clean air for 2 months, I decided to hire Jarvis Mold Removal for remediation.I did not have any hospital/ ****** care visits for 3 months.Jarvis completed Mold and water damage remediation and said it was safe to move back. I paid $11,000.00 I moved back home after paying for deep cleaning and replacing bed and linens. On July 17th 2024 after moving back home for about 7 days, I had to go to emergency with Anaphylaxis. See attached docs.I called Jarvis July 18th and left messages with Managers asking them to call me and retest the house. They never returned my calls, so I emailed ***************************** Division Manager Saturday July 20th, 2024 at 6:24am asking them to retest my hallway bathroom.I CC: every Jarvis contact I had, See attached docs and they did not respond to emails or phone calls. I am going to find another company to Mold Remediate and Test afterwards. As they said they would and did not. I want my money back. I don't want to go to hospital anymore!Regards,****

            Jarvis Restoration Response

            08/15/2024

            We have reached out to the customer. We had 3rd party clearance results which showed the mobile home was free from mold at that time we finished our work. We will work with the homeowner on a resolution.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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