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ComplaintsforGreat Destinations Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/18/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
COMPANY CONTINUE TO VIOLATED "FAIR CREDIT BILLING ACT/ FAIR DEBT COLLECTION PRACTICES ACT"...****c STOP CALLS/ NOTICES DEMAND FOR PAYMENT, ****d "HARASSMENT/ ABUSE"(CONTINUE THREATS BY COMPANY), ****f "UNFAIR BUSINESS PRACTICES *********** VALIDATION OF DEBT" INCORRECT/ "NOT MY ACCOUNT" AND VIOLATED "FAIR CREDIT REPORTING ACT" SECTION(S) 607 "ACCURACY OF INFORMATION" (INCORRECT DATA REPORTED), 609 AND 623 "COMPANY REPORTING INFORMATION " STATUS FALSE INFORMATION REPORTED ON FILE ...NOTE: FORMAL COMPLAINT AND AFFIDAVIT FILED WITH "CFPB" ON ABOUT 1/21/2021 CASE# ******-5986741...THIS IS NOT MY ACCOUNT AND NEVER DONE BUSINESS WITH COMPANYBusiness response
12/19/2021
****************, we apologize for any misunderstanding, however we have a signed contract with you and **** dated June 26,2016, if you would like us to forward you a copy, let our office know. During that time, we have spoken to you and **** a number of times as recently as October 1,2020 during which you had mentioned affordability issues because of COVID. October 2016 one of our customer care agents spoke to **** regarding an upcoming Owner Educating seminar, she had mentioned wanting to go to Hawaii. Maybe you forgot about your ownership, but I don't believe we have violated any laws. we are very careful to be compliant with all laws governing collection of debt.
Please reach out to our owner care team and see if we can help in any way.
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Contact Information
25510 Commercentre Dr Ste 100
Lake Forest, CA 92630-8855
Customer Complaints Summary
22 total complaints in the last 3 years.
11 complaints closed in the last 12 months.