Business Profile

Loans

Little Lake Lending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Additional Complaint Information

Customer Complaint:

BBB’s business profile for Little Lake Lending was created in April 2019. A review of complaints was done in September 2024. Complaints on file concern the high interest rate on loans taken out.

BBB encourages consumers to read the loan agreement carefully and thoroughly prior to signing the loan. Consumers should also review the following link to the company’s terms of use.

https://littlelakelending.com/terms/

See all additional business information

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Initial Complaint
02/06/2025
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I had opened up a loan for $1100. The person I spoke to made it sound like I would make my payments (not including how long or the absurd interest) and then it would be satisfied. I have my account on auto pay. Tomorrow, my weekly payment will come out. This payment will satisfy the original principle amount of the $1100 loan. The interest they want from me would take me a year to pay off and amount to $6600. I do not even see how this is legal. That is 550%! I am looking for this loan to be considered paid in full and a letter from the Lender stating so. This company is a pure scam and it is sad to see how many people they have negatively impacted.-******** *****
Business response
02/07/2025
Little Lake Lending discloses the total cost to a borrower if only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ******** ***** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
Upon the success of the payment currently processing, the account for ******** ***** will be considered paid and closed without further obligation. If ******** ***** has any questions, he/she may contact **************** at ************.
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Customer response
02/07/2025
Better Business Bureau:
I need this in a letter sent to me that the account is considered paid in full and no further payments are to be made. Please discontinue all automatic payments.
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,

******** *****
Initial Complaint
02/03/2025
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Little Lake Lending has completely scammed me. I only borrowed 1000 and have to now pay back 5000. I have already paid back the amount I borrowed and they will not compromise. They are scamming people.
Business response
02/14/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ******* ******* at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
As a courtesy to ******* *******, we will consider all payments made to date and close the account without any further obligation. If ******* ******* has any questions, he/she may contact **************** at ************.
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.

Customer response
02/14/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* *******
Initial Complaint
01/31/2025
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Back in September, I needed a loan since I was going through a hardship. I got approved for about $1000 but I never knew the interest would be high as it was. If I would have knew their interest would be high, I would have found another solution to my temporary problem. Due to this issue, I owe $3,000 not including the $1,000 l already paid off. Its unfortunate but LLL should not be allowed to do this anymore. I am still going through a hardship but this humongous debt isnt helping my case at all
Business response
01/31/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ******** *********** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
As a courtesy to ******** ***********, we will consider all payments made to date and close the account without any further obligation. If ******** *********** has any questions, he/she may contact **************** at ************.
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/29/2025
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
On 10/11/24, I received $1,369.25 from Little Lake. I have since paid them $2,434.10 and STILL owe over $6,000.00. This amount to usury and fraud in the state of *****. This is ridiculous and illegal.
Business response
01/29/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ***** ******* at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
As a courtesy to ***** *******, we will consider all payments made to date and close the account without any further obligation. If ***** ******* has any questions, he/she may contact **************** at ************.
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/27/2025
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Fraud Little Lake Lending has no morals. I filled out an application from the state of Illinoism provided my Illinois address, An ************************* provider is listed on the loan as well as my *************. However Little Lake haslisted a different address overa decade ago. They have used this address because they fraudulently issued me a loan in ********. They totally deny this. There needs to be accountability by them
Business response
01/29/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ***** ***** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
Little Lake Lending loans are not available for consumers in the state of ********, as stated on our website. The address provided by ***** ***** during the application process was not in ********. If ***** ***** would like to provide proof of residence in a state that Little Lake Lending does not operate in, we will gladly review the account and close as necessary. Otherwise, as a courtesy to ***** *****, we will apply all payments made to the principal balance of $1,000.00. Please remit the remainder of the principal balance of $766.57 by check or money order to:
Layma, LLC dba Little Lake Lending
*********************************************************
******************
If ***** ***** has any questions, he/she may contact **************** at **************.
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/26/2025
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I borrowed 1000 dollars from little lake lending in November 2024. I've only made a couple of payments so far. I wanted to pay off early so I went to my account to get my balance. It's almost 1800$! I only borrowed 1000. It says there's no penalty for paying off early. They are charging me 500% APR! Is this not illegal? I'm in ***********
Business response
01/29/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ****** ****** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.

Resolution:
As a courtesy, Little Lake Lending will reach out to ****** ****** with an offer to resolve their loan.

Or
****** ****** may contact **************** at ************** to set up payment arrangements.

Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/25/2025
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I was in a financial debt and seen this loan website and decided to go because i desperately needed the money, i got approved for 800 dollars not know the finance charge was an extra 4000 dollars on top of 15$ so all together i owe 4815 dollars and that absolutely makes no sense i hate the fact i wasnt told this and its just nit fair , i feel like what i borrowed is what i should ONLY pay back .
Business response
01/29/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ******* ******* at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.

Resolution:
As a courtesy, Little Lake Lending will reach out to ******* ******* with an offer to resolve their loan.

Or
******* ******* may contact **************** at ************** to set up payment arrangements.

Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/22/2025
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Little lake lending, has scammed me with a interest rate in the hundreds percent. I originally borrowed 1,200 when i finally saw the amount to pay back I was ouraged. They want over $6,116 dollars back from me. I have now made my first payment of $509. I looked online and realized what i already thought. I've been scammed. This company has horrible reviews and has been reported here a multitude of times.
Business response
01/22/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by Nancy C***** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact Customer Service at ***** ******** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.

Resolution:
As a courtesy, Little Lake Lending will reach out to Nancy C***** with an offer to resolve their loan.

Or
Nancy C***** may contact Customer Service at ***** ******** to set up payment arrangements.

Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Customer response
01/23/2025
Better Business Bureau:

I would like the business to reach out to me with an offer amount to close this account and finish this issue. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

Nancy C*****
Initial Complaint
01/16/2025
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
On June 26, 2024 I came across Little Lake Lending when I was searching for loan options to assist while going through hardship. I was approved for $1200 and was told over the phone that the payments would be $200 a month for 6 months and that my first payment could be pushed back to August due to my situation. The digital forms I was walked through to sign also reflected this.Upon receiving the loan, I immediately used it to pay bills (which was the reason I took out the loan).The following month, my checking account had been attempted to be debited for $451.63. I contacted customer service right away and indicated that the contract I had signed indicated a monthly payment of $200 for 6 months and that I was told my first payment would not be due until August due to my situation.The person on the phone indicated that I was naive for thinking that their loans were not expensive and then provided me with my login information to an account for their website. Upon logging in, I was instructed as to where to find my contract. (I had been told originally it would be emailed to me and under my stress I hadn't realized I never received it).The contract stated the interest rate was 500% and payments would be $451.63 starting in July for a total of 12 payments. With final payoff of $5419.56.I told the person there was no way I could afford that. They indicated they could cancel the contract if I gave approval for a debit of $1200 from my account. I informed them I used the money that same day I received it to pay bills and did not have money in my account.I wa told to let it go to collections and a new plan would be set up.I had no choice. After August's payment was not successful, they contacted me to set up a plan. Indicating reduced monthly payments to $150 per month, a payoff of $1375. I agreed.I have made 4 payments at $150 and when checked, my remaining balance was showed payoff had increased to $2100.What shady business practice! I would never refer them
Business response
01/22/2025
Little Lake Lending discloses the total cost to a borrower assuming only the minimum payment schedule is followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by ****** ****** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact **************** at ************** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.

Resolution:
As a courtesy, Little Lake Lending will reach out to ****** ****** with an offer to resolve their loan.

Or
****** ****** may contact **************** at ************** to set up payment arrangements.

Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.
Initial Complaint
01/14/2025
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
see Attached document
Business response
01/15/2025
Little Lake Lending discloses the total cost to a borrower if only the minimum payment schedule assuming followed. All rates and loan fees are prominently displayed within the loan contract and were acknowledged by Sharon D*** at each point by mandatory electronic signature.
In the event customers would like to modify their payments, we encourage them to contact Customer Service at ***** ******** at least three (3) business days before their scheduled payment date to request the payoff of an account, to skip a payment or to make an additional payment that will go towards their principal balance. Making payments toward the principal balance can quickly reduce the outstanding balance and reduce the time to repay the loan off.
Resolution:
As a courtesy to Sharon D***, we will consider all payments made to date and close the account without any further obligation. If Sharon D*** has any questions, he/she may contact Customer Service at *************
Nothing herein shall be construed as a waiver of any rights or privileges of Little Lake Lending, all of which are expressly reserved.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookie Preferences

Necessary Cookies

Functional Cookies

Performance Cookies

Marketing Cookies

Additional Complaint Information

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

Complaint Details

Showing all complaints

Filter by

Initial Complaint

Business response

Customer response

Initial Complaint

Business response

Customer response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Customer response

Initial Complaint

Business response

Initial Complaint

Business response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary

Cookies on BBB.org

Complaints

Additional Complaint Information

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

Complaint Details

Showing all complaints

Business response

Customer response

Business response

Customer response

Business response

Business response

Business response

Business response

Business response

Business response

Customer response

Business response

Business response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary