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Business Profile

Fence Contractors

Legend to Kings Fence
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Legend to Kings Fence, are trying to have me pay for more of the fence than was agreed to on the INITIAL CONTRACT, they (Legend to Kings Fence) were approached by ***************************** the neighbor who complained that the measurements were not correct, and based on ************************** complained **********************, the Project Manager decided on his OWN and ************************** to change the amount that I PAIDED UPON COMPLECTION!

    Business Response

    Date: 09/12/2024

    This issues has been resolved. We have no longer contacted the customer and all issues have be settled. We have even resolved everything with the **** since he made a complaint there as well.

Legend to Kings Fence is BBB Accredited.

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