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Business Profile

Weight Loss

Beach Cities Medical Weight Loss

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/11/23 - Prescribed Semaglutide for medical weight loss. Paid $399 and was told the dissolvible tablet was in place of injections as injections are not allowed in **********. Was advised they were just as effective. After 2 weeks of not losing any weight, I reached out to the weight loss center. The receptionist left a note for the nurse to call me back, but she did tell me I was wasting my time and money as they don't work. The nurse finally returned my call after leaving 3 messages within 4 days. The nurse advised me that I was actually taking vitamin B12 and although I'm not losing weight, they're good for me. I would never pay $399 for something I can purchase over the counter for $10. I asked for money back and was told no. I also learned there is no such thing as Semiglutide in pill form. Please let me know what can be done about this. I don't have $399 to just burn on scams like this.

    Business Response

    Date: 10/03/2023

    A full refund has been given to the patient.  Patient has been notified of the refund by phone and a text receipt.

Beach Cities Medical Weight Loss is NOT a BBB Accredited Business.

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